Patient Services Specialist- University

ths· OrthoCarolina
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Full timeOrthoCarolina

About this role

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit  https://www.orthocarolina.com/about-us 

We are currently searching for a Patient Services Specialist to work with our OrthoCarolina team at our University location. 

The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. 

Essential Functions: 

  • Prepares paperwork necessary for the patient visit. 

  • Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, 

  • Collection of co-payments/co-insurance and balances due. 

  • Follows the process for release of medical information and FMLA/disability forms completion as requested. 

Skills and Abilities: 

  • Excellent customer service skills 

  • Working knowledge of insurance 

  • Epic/EMR background a plus 

  • Medical terminology  

Qualifications: 

  • High school graduate and/or associate or bachelor's degree   

  • Prefer minimum of one year experience in medical clinic setting. 

Employee Type

Regular

Qualifications

Skills

Health Care, Health Insurance Portability & Accountability Act (HIPAA), Medical Records Management, Medical Terminology, Patient Care, Patient Charting, Patient Education, Patient Information

Education

Certifications

Language

Work Experience

Frequently Asked Questions

Is the salary disclosed for the Patient Services Specialist- University position at ths?
The salary for this Patient Services Specialist- University role at ths is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Specialist- University position at ths located?
This Patient Services Specialist- University role at ths is based in Charlotte, NC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Specialist- University role at ths full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Services Specialist- University role in the OrthoCarolina department at ths.
Which team or department does the Patient Services Specialist- University at ths belong to?
This Patient Services Specialist- University position is part of the OrthoCarolina department at ths. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Specialist- University position at ths?
Click the "Apply Now" button on this page. You will be redirected to ths's official application portal hosted on workday where you can submit your application directly.
Patient Services Specialist- University
ths
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