Senior Director, Fraud & Identity Solutions – UK & Europe

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Team Overview

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

Role Overview And Core Responsibilities

Role Summary / What You'll Bring: 

The Senior Director, UK & Europe is the regional leader for TransUnion’s Global Fraud Solutions business, accountable for driving market adoption, product roadmap execution, revenue growth, and positive client outcomes by executing global product and commercialization strategy within the region leveraging our diverse range of identity, fraud, digital, analytical, and platform capabilities. The role is part of the International Fraud Solutions leadership team and, indirectly, the UK/Europe Solutions leadership team, with a broad influence across global and regional matrix structures.

The UK & Europe Fraud business has high-growth aspirations and increasing levels of investment, linked to a foundational transformation strategy and well-defined roadmap. This role acts as the critical bridge between market, product, and clients—owning regional strategy execution, shaping market inputs into product development, and ensuring consistent, high‑quality solution delivery and customer success.

Location: Leeds or London office (hybrid working arrangements available, where applicable).

Day to Day You’ll Be: 

1. Market & Product Alignment

• Define and own the regional market roadmap, including priority use cases, feature enhancements, regulatory and technology requirements, and adoption sequencing.

• Capture voice of customer, market trends, and competitive intelligence to inform global product strategy and investment priorities.

• Partner with Global Product and Strategy teams and Regional Solutions and other matrix teams to ensure solutions are relevant, differentiated, and scalable across UK & Europe.

• Contribute structured input into product roadmap prioritization and innovation.

2. Solution Consulting & Customer Success

• Lead the regional Solutions Consulting and domain expert teams, ensuring high-quality solution design and client outcomes.

• Drive solution adoption, value realization, and long-term client success across key accounts.

• Ensure consistency in solution standards, methodologies, and delivery excellence aligned to the global operating model.

• Support complex client engagements by connecting business needs with data, analytics, and technical capabilities.

3. Commercial Enablement & Growth

• Act as a key enabler to Sales and Sales Specialists, strengthening solution positioning, value articulation, and pipeline quality.

• Partner with Sales Leadership to improve pipeline conversion, deal quality, and strategic account growth.

• Provide executive-level support on priority opportunities, complex deals, and strategic clients.

• Drive adoption of new and strategic solutions within the regional portfolio.

4. Leadership & Execution

• Lead, develop, and inspire a high-performing regional team across product specialists, solution consultants, and the broader regional Fraud community

• Execute the Solutions and PDLC operating model in-region, ensuring alignment with global standards and identifying opportunities for improvement

• Drive disciplined execution, prioritization, and performance management across all regional activities.

• Act as the senior regional representative for Fraud Solutions with clients, partners, and internal stakeholders.

You will also be accountable for:

• Market strategy and go-to-market localization.

• Regional revenue performance through adoption and execution.

• Product roadmap, execution, and delivery.

• Client engagement, solution effectiveness, and customer outcomes.

• Regional team leadership and delivery quality.

• Influencing global product road-map and life-cycle decisions, Investment prioritization and business cases and evolution of operating model and global standards.

Essential Experience:

• Strong track-record in fraud, identity, financial crime, or related domains.

• Strong mix of product understanding, consulting leadership, and commercial acumen.

• Deep knowledge of UK & European regulatory and fraud landscape.

• Proven leader of high-performing, client-facing teams.

• Credible and influential with senior client stakeholders.

Required Knowledge And Experiences

What’s In It For you? 

At TransUnion you will be joining a friendly, forward thinking global business. 

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 

• 26 days’ annual leave + bank holidays (increasing with service) 

• Global paid wellness days off + a bonus day off to celebrate your birthday 

• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan 

• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools 

• Access to our diversity forums and communities so you can get involved in causes close to your heart 

TransUnion – a place to grow:  

If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. 

We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together 

Flexibility at TU: 

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you. 

Additional support: 

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com 

Interview & Hiring Process: 

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. 

 
We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. 

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

 

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Director, Product Management