User Experience Designer II

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a User Experience Designer II to join our ever evolving User Experience Design team and help shape the future of global commerce.

What you’ll own

•  Assists with UX Strategy by providing an understanding of vision and business strategy alignment, to ensure all stakeholders understand the user and the experience they desire

• Performs appropriate research method needed which could include usability testing, basic audience and task analysis, development of personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting, and focus groups, performs the research, analyses the results

•  Assists with the definition of the patterns, navigation, structure and hierarchy by creating user stories and scenarios, basic process flows, mind maps and affinity diagrams, journey mapping and ecosystem diagrams

•  Assists with the design of the user experience through participating in the design sessions, design evaluations, brainstorming sessions, creating low fidelity wireframes, high fidelity prototypes, simulations, story boards, visual design, assisting with user design patterns and style guides

•  Works towards ensuring design is in line with accessibility guidelines to ensure compliance

What you’ll bring

• Bachelor’s Degree or Relevant Experience or Degree in Interaction Design, Human Factors, or Related Field, and/or combination of relevant training and/or experience in lieu of degree

• Typically Minimum 2 Years Relevant Experience assisting in researching and designing user experience solutions

• Experience applying user-centered design principles including qualitative and quantitative user research and analysis and visual and/or interaction design

• Ability to collaborate with stakeholders and act as a user advocate to project teams

• Experience working on problems of moderate scope and applying judgment within defined procedures and practices

It’s a bonus if you have

• Background in Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, English, Information Technology or related field

• Typically Minimum 2 Years Relevant Experience within the Financial Industry

• Certifications such as CUA and familiarity with tools like Optimalsort, Morae, Camtasia, WebEx Recording, Balsamiq, Axure, Omnigraffle, Adobe Creative Suite, and knowledge of CSS3, HTML5, responsive design, and web accessibility compliance

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.