Sr. Associate, Large Business Digital Solutions
vst
Full time
Sr. Associate, Large Business Digital Solutions
vst· Vistra Retail Operations Company
About this role
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
The Sr. Associate, Large Business Digital Solutions, is responsible for defining and executing the digital Solutions experience for large business customers. This role leads strategy, development, and enhancements for digital access to and delivery of existing and new Business Solutions products and services. This role partners closely with Sales, Marketing, Enablement, IT, and Customer Support, as well as third party vendors to ensure a valuable and value-creating experience for business customers.Job Description
Key Accountabilities
•Lead creation of roadmap, identifying customer needs through research, customer feedback, competitive intelligence and landscape review.
•Collaborate with Sales, Business Solutions, Enablement, and Marketing to capture insights to inform roadmap.
•Develop and own the agentic Solutions journey to provide customers value added insights and services.
• Work with technology on roadmap requirements, design, and delivery.
• Collaborate with Marketing and Enablement to develop training, content and campaigns to promote key features.
• Lead sales support and engage in customer meetings as needed to educate and drive adoption of digital capabilities.
• Establish KPIs and dashboards that measure adoption, engagement, conversion, and customer satisfaction.
• Monitor performance, triage issues, and drive evolution of ongoing roadmap of enhancements.
Education, Experience & Skill Requirements
•College degree; engineering, technology or business discipline a plus
•5+ years of relevant work experience
•Experience with technology/digital experience, marketing, energy
•Experience in product development and/or project management a plus
•Demonstrated track record of innovation and cross-functional collaboration
•Strong verbal and written communications
•Strong work ethic, attention to detail and a desire to constantly learn
Key Metrics
•Completion of digital solutions roadmap
•Delivery of key roadmap milestones on time and within scope, with measurable business and customer impact
•Demonstration of collaboration and alignment with cross-functional internal teams and external vendors
Job Family
General ServicesCompany
Vistra Retail Operations CompanyLocations
Irving, TexasTexasWe are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
Frequently Asked Questions
Is the salary disclosed for the Sr. Associate, Large Business Digital Solutions position at vst?
The salary for this Sr. Associate, Large Business Digital Solutions role at vst is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr. Associate, Large Business Digital Solutions position at vst located?
This Sr. Associate, Large Business Digital Solutions role at vst is based in Irving, Texas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr. Associate, Large Business Digital Solutions role at vst full-time or part-time?
This is listed as a Full time position. It is posted as a Sr. Associate, Large Business Digital Solutions role in the Vistra Retail Operations Company department at vst.
Which team or department does the Sr. Associate, Large Business Digital Solutions at vst belong to?
This Sr. Associate, Large Business Digital Solutions position is part of the Vistra Retail Operations Company department at vst. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. Associate, Large Business Digital Solutions position at vst?
Click the "Apply Now" button on this page. You will be redirected to vst's official application portal hosted on workday where you can submit your application directly.
Sr. Associate, Large Business Digital Solutions
vst
You'll be redirected to vst's official application page on Workday.