Breakdown Coordinator

westernexpΒ· New Horizons Leasing, Inc.
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New Horizons Leasing, Inc.

About this role

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.Β 

Responsibilities:

  • Provide prompt and courteous communication and direction to drivers, shops, and vendors regarding breakdown events.
  • Utilize the TMT RoadCall program to document issues, vendor information, and repair plans, ensuring DOT compliance.
  • Respond to phone calls and emails from drivers, vendors, and internal teams in a professional and efficient manner.
  • Follow up with vendors to obtain invoices for processing in the TMT system and upload them to Synergize.
  • Assist in planning, communicating, and scheduling preventative maintenance tasks with drivers and operations teams.

Job Qualifications:

  • Must pass drug screening and be subject to random drug and alcohol testing.
  • Minimum age requirement of 18 years.
  • Demonstrated proactive and helpful attitude with the ability to adapt to varying schedules and hours.
  • Strong organizational skills with the ability to work independently and effectively communicate with drivers.
  • Preferred experience in mechanical, computer, and phone operations.
  • Excellent customer service, problem-solving, and interpersonal skills.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

​Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

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I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment.Β Upon employment, employees may be required to have their picture taken.

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Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Frequently Asked Questions

Is the salary disclosed for the Breakdown Coordinator position at westernexp?
The salary for this Breakdown Coordinator role at westernexp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Breakdown Coordinator position at westernexp located?
This Breakdown Coordinator role at westernexp is based in Nashville, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Breakdown Coordinator at westernexp belong to?
This Breakdown Coordinator position is part of the New Horizons Leasing, Inc. department at westernexp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Breakdown Coordinator position at westernexp?
Click the "Apply Now" button on this page. You will be redirected to westernexp's official application portal hosted on workday where you can submit your application directly.
Breakdown Coordinator
westernexp
Apply for this role β†—

You'll be redirected to westernexp's official application page on Workday.