Student Services Manager
yearup
Full time💰 USD 69K–80K
Associate Director, Visual Storytelling & Content System
yearup· Year Up, Inc
About this role
OVERVIEW
The Associate Director, Visual Storytelling & Content Systems is a highly skilled contributor responsible for translating complex ideas into clear, compelling visual content and building scalable systems that improve how content is created and used across the organization.
Reporting to the Senior Director of Marketing Operations & Experience, this role operates at the intersection of content creation and content infrastructure—producing high-impact materials while developing templates and maintaining a digital asset management (DAM) system that enables teams to work more efficiently.
This is a hands-on role for someone who thrives in fast-paced environments, is comfortable working from ambiguity, and can quickly turn discussions into structured, high-quality outputs.
This is a hybrid role requiring regular in-person engagement. Applicants must live within a reasonable commutable distance to a Year Up United location.
KEY RESPONSIBILITIES
Translate discussions, notes, and rough inputs into clear, structured visual content (e.g., presentations, one-pagers, internal materials)
Design and deliver polished, executive-ready assets with strong attention to layout, hierarchy, and clarity
Synthesize complex or evolving ideas into concise, easy-to-understand narratives
Iterate quickly based on feedback, balancing speed with quality
Real-Time Content Synthesis
Participate in meetings and working sessions to capture key ideas and translate them into structured outputs
Ask clarifying questions to refine direction and ensure accuracy
Develop initial drafts rapidly and refine into final deliverables
Templates & Content Standardization
Develop and maintain templates for common organizational materials (e.g., presentations, one-pagers, updates)
Build reusable content frameworks and modular slide libraries to improve efficiency and consistency
Establish clear standards for formatting, structure, and visual storytelling
Digital Asset Management (DAM)
Manage and maintain the organization’s content library, ensuring high-value assets are organized, up to date, and accessible
Define and maintain folder structures, naming conventions, and version control practices
Curate and prioritize key materials to support reuse and self-service across teams
Vendor Coordination
Manage relationships with select external vendors (e.g., promotional, printing, video partners)
Develop briefs, provide feedback, and ensure quality of deliverables
Coordinate vendor output to support internal content needs
Coordinate with external designers as needed for additional support
Stakeholder Collaboration
Partner with cross-functional teams to understand needs and deliver high-quality content
Manage multiple priorities and deadlines in a fast-paced, feedback-driven environment
Maintain responsiveness and adaptability as priorities shift
Learning Community Member
Serve as a mentor and coach for a small number of current students
Participate in weekly group sessions and learning community activities
Engage in staff meetings and professional development
Qualifications
~8 years of experience in content development, visual design, marketing, or a related field
Strong hands-on design experience (presentations, one-pagers, internal materials)
Demonstrated ability to translate complex ideas into clear, structured content
Experience working from ambiguity and producing high-quality outputs quickly
Strong organizational skills and ability to manage multiple concurrent projects
Expertise in Adobe Creative Cloud and similar design platforms
Expertise in Microsoft Office
Experience developing templates and/or reusable content systems
Familiarity with digital asset management (DAM) systems or similar content libraries
Experience working with external vendors or freelancers is a plus
Excellent communication and collaboration skills
SALARY RANGE: $103,300 - $134,900
#LI-Hybrid
WORKING AT YEAR UP UNITED:
Starting January 5, 2026, employees are expected to work on-site at least two days per week (Monday through Thursday dependent on job requirements). To be eligible for employment, candidates must live and work in a state (or an approved proximate state*) where Year Up United operates. For a list of eligible locations, please visit: https://www.yearup.org/job-training/locations
*Approved proximate states where Year Up United operates are: Connecticut, Indiana, New Hampshire, New Jersey, South Carolina and Virginia.
COMPENSATION & BENEFITS:
Year Up United has established salary ranges for each of our sites, which allows us to pay employees competitively, equitably and consistently in different geographic markets. For roles in which the location is listed as flexible, the range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations. Salary offers take into account a candidate’s skills, experience, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
Benefits: Comprehensive healthcare options and dental coverage; 401(k) match for eligible participants.
Vacation: Earn three weeks paid vacation in first year of employment; four weeks after initial year.
ORGANIZATION DESCRIPTION:
Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults—no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country—a gap that Year Up United is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap. Year Up United’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up United has directly served more than 40,000 young adults since its founding in 2000. Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
COMMITMENT TO DIVERSITY:
Year Up United embraces diversity and equal opportunity in a serious way. All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy. We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/
Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities. Your recruiter can provide details regarding the expected work environment and any physical requirements. Please let our hiring team know if you need an accommodation at any point during the interview process. Information received relating to accommodation will be addressed confidentially.
TO APPLY:
Please submit a thoughtful cover letter and resume through our website.
We respectfully request no phone calls.
Frequently Asked Questions
What is the salary for the Associate Director, Visual Storytelling & Content System role at yearup?
The listed salary for this Associate Director, Visual Storytelling & Content System position at yearup is USD 103K–135K. This is an Full time role.
Where is the Associate Director, Visual Storytelling & Content System position at yearup located?
This Associate Director, Visual Storytelling & Content System role at yearup is based in 3 Locations, Boston, New York, Washington DC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Director, Visual Storytelling & Content System role at yearup full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Director, Visual Storytelling & Content System role in the Year Up, Inc department at yearup.
Which team or department does the Associate Director, Visual Storytelling & Content System at yearup belong to?
This Associate Director, Visual Storytelling & Content System position is part of the Year Up, Inc department at yearup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Director, Visual Storytelling & Content System position at yearup?
Click the "Apply Now" button on this page. You will be redirected to yearup's official application portal hosted on workday where you can submit your application directly.
Associate Director, Visual Storytelling & Content System
yearup · 💰 USD 103K–135K
You'll be redirected to yearup's official application page on Workday.