SOC Analyst

Join LeapXpert: Innovating the Future of Business Communication

At LeapXpert, we're revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance. 

As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.  

Our mission is to transform workplace communication globally. 

We've been recognized as a Visionary in Gartner's Magic Quadrant for Digital Communications Governance and Archiving Solutions, raised a $20 million Series B funding round—bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.

This is just the beginning—we're growing rapidly and we're seeking passionate, talented individuals to join our team.  

 This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world. 

 Apply now to be part of something revolutionary! 

Why join us

• Innovative Culture: Work at the cutting edge of business communication technology, with a product that’s changing the way Fortune 500 companies communicate.
• Impactful Work: Your contributions will directly impact how millions of professionals connect and collaborate worldwide.
• Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth.
• Growth Opportunities: With our rapid expansion, there are plenty of opportunities for professional growth and development.
• Award-Winning Product: Join a company with a track record of success and recognition, including accolades like being named a Gartner Cool Vendor.

About the role 

• Title: SOC Analyst 
• Function: Security Team 
• Reporting: Director of Security 
• Location: Sofia, Hybrid

We are looking for a dedicated SOC Analyst to join our global cybersecurity team. Based in Bulgaria, this role will be part of our 24/7 monitoring operations, ensuring the security and stability of our IT environment around the clock. This is a unique opportunity to help build and operationalize LeapXpert’s Security Operations function.  You will work closely with Engineering, IT, and other key stakeholders to design, implement, and mature our detection and response capabilities, including SOC tooling, playbooks, workflows, and AI-assisted automation.  This role is ideal for a professional eager to build.

 What you’ll do  

• 24/7 Security Monitoring: Monitor SIEM tools, security logs, and alerts for potential threats and anomalies across networks, endpoints, and applications 
• Incident Handling: Triage, investigate, and escalate security incidents following established playbooks and escalation paths 
• Threat Analysis & Reporting: Analyze security events, identify patterns, and provide detailed incident documentation and reporting 
• Collaboration: Coordinate with IT, network, and application teams to remediate security issues
• Continuous Improvement: Suggest and implement improvements to SOC processes, ticketing workflows, and monitoring strategies to enhance operational efficiency 
• SOC Program Development: Contribute to the design and operationalization of SOC processes, playbooks, escalation paths, and documentation as part of building a mature SecOps function
• Detection Engineering Support: Assist in tuning SIEM and EDR rules, reducing false positives, and validating alert logic in coordination with the detection engineering function
• AI & Automation: Leverage AI-assisted tools and automation platforms to improve detection fidelity, reduce alert fatigue, and accelerate response times. Contribute to the evaluation and adoption of SOAR or workflow automation tooling as the program matures
• Shift Operations: Work a fixed late-start schedule (12:00–21:00 Sofia local time) as part of a structured follow-the-sun coverage model with existing team members 

Required Skills and Qualifications

• Qualifications Education: Bachelor’s degree in IT, Computer Science, Cybersecurity, or related field (or equivalent work experience) 

Technical Skills

• Hands-on experience with SIEM solutions; Panther SaaS preferred (e.g., Panther, Splunk, Microsoft Sentinel) with monitoring, querying, and alert triage/tuning
• Solid understanding of core cybersecurity concepts: EDR, firewalls, IDS/IPS, malware, phishing, and incident response 
• Soft Skills: Strong problem-solving abilities, attention to detail, effective communication, and the ability to work well under pressure in a fast-paced environment 
• Certifications (Preferred): CompTIA CySA+ or Security+, Microsoft SC-200 (Security Operations Analyst), GIAC GCIA or GCIH, or any vendor certification in SIEM, EDR, or cloud security platforms

Preferred Experience: 

• 2–4 years of experience in a SOC – security operations or incident response roles
• Experience with cloud security monitoring (e.g., AWS, Azure, or GCP preferred); candidates with strong on-premises security monitoring experience will be considered
• Exposure to shift-based work or 24/7 operational environments 
• Experience with automation, scripting, or log analysis is a plus
• Understanding of SaaS security concepts and common attack vectors, including API abuse, OAuth misuse, and identity-based threats
• Familiarity with SOAR platforms or workflow automation tools (e.g., Torq, Tines)
• Exposure to AI-assisted security tooling, such as AI-driven SIEM analytics, LLM-assisted triage, or anomaly detection, and an eagerness to learn and leverage AI
• Comfort operating in an environment where automation and AI tooling are core to daily workflows.

Our Values  

• Curiosity: We’re curious and future-focused.  
• One Team: We’re one team, in many colors.  
• Customer–Driven: We’re obsessed with the customer.  
• Integrity: We don’t compromise on the integrity.  
• Excellence: We exemplify excellence  

LeapXpert values diversity and inclusion as critical components of our culture and success. We believe a diverse team with various backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect. We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability. We actively seek to recruit and retain talent from diverse communities and encourage all qualified candidates to apply.   Please submit your resume for consideration.