General Service & Quality Control Technician
About this role
Job Responsibilities and Duties:
PRIMARY:
● Ensure a great customer experience by performing the shops Quality Control Inspection process.
● Perform a wide range of automotive repairs and maintenance tasks, including suspension work, tire service, alignments, brake service, general fluid services and auto estimating.
●Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.
● Utilize mechanical knowledge and expertise to efficiently complete service requests.
●Collaborate with other technicians and team members to ensure timely completion of work.
●Adhere to dealership standards and guidelines for quality and safety.
SECONDARY:
● Driving Company van to pick up parts and shuttle customers as needed.
● Completing Specific Services and Repairs on customer’s vehicles with excellence and precision as directed by Shop Foreman or Manager to assist with service levels.
● Basic knowledge of passenger automobiles in order to identify components in engine compartment and undercarriage for the purpose of checking repairs.
● Skilled in in basic automotive repair skills such as how to change a tire, or how to change oil.
● Ability to get into and out of a vehicle without assistance, including ability to operate/drive a vehicle.
● Must possess a valid US Driver's License and ability to drive with passengers.
● Ability to lift 50 lbs without assistance.
● Ability to perform physical maneuvers for various tasks in the shop, such as sweeping, pushing a floor cleaning machine, reaching high and low with hands/arms, and other full body movements as needed to complete job.
● Skilled and able to interact with customers in a professional manner for the purpose of answering general customer questions in person and completing shuttle rides.
● Skilled and able to read/write english on a computer and on paper.
● Skilled and able to perform basic counting and math.
● Ability to perform major and fine motor skill movements in the process of using various tools and techniques for the purpose of repairing and servicing vehicles
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Additional Compensation:
- Store Discounts
- Scanner and updates provided by RPM
- No Weekends
- Vacation Pay
- Holiday Pay
- Health Benefits
Work Location:
- One location
Skills:
- Mechanic experience
Typical start time:
- 8AM
Typical end time:
- 5:30PM
Vehicle Type:
- Cars and light trucks
Shop Type:
- Independent
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Other Duties:
- Read manufacturer's drawings and manuals
- Basic computer and internet literacy
- Operate a variety of hand, power, and shop tools
- Keep shop equipment operating (maintain, troubleshoot, repair, etc.)
- Drive manual transmission vehicles
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid training
- Tuition reimbursement
Schedule:
- Monday to Friday
Ability to Relocate:
- Irwindale, CA 91706: Relocate before starting work (Required)
Work Location: In person
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