Central Dispatcher/Customer Service Kelowna

mariostowing· Dispatch
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📍 Kelowna, British Columbia, CanadaFull Time

About this role

Mario's Towing is growing and we are looking to add to our towing family in Kelowna!


We're currently looking for a Fulltime Central Dispatcher to join our team. 



Responsibilities:


  • Answering phones, emails 
  • Working directly with customers to book tows
  • Working directly with drivers in all locations, giving call information and clearing
  • Maintaining Customer Service with Team Members and Customer's


Requirements:


  • Vehicle knowledge an asset.
  • Must have computer skills
  • Able to work under busy conditions
  • Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
  • Able to work without supervision.
  • Able to work within a team environment
  • Strong Multitasker and Positive Attitude
  • Strong Organizing Skill


Job Duties:


  • Answer incoming customer inquiries
  • Offer support and solutions to customers in accordance with the company's customer service policies


    Wage: $21-$23.00 per hour


    Benefits:


    • Casual dress
    • Dental care
    • Extended health care
    • Paid time off
    • RRSP match
    • Vision care
    • Extended Health Benefits after 3 months.


    Schedule:


    • 8 hour shift
    • Day shift
    • Afternoon shift
    • Holidays
    • Weekend availability


    Language:


    • English 

    Frequently Asked Questions

    Is the salary disclosed for the Central Dispatcher/Customer Service Kelowna position at mariostowing?
    The salary for this Central Dispatcher/Customer Service Kelowna role at mariostowing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Central Dispatcher/Customer Service Kelowna position at mariostowing located?
    This Central Dispatcher/Customer Service Kelowna role at mariostowing is based in Kelowna, British Columbia, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Central Dispatcher/Customer Service Kelowna role at mariostowing full-time or part-time?
    This is listed as a Full Time position. It is posted as a Central Dispatcher/Customer Service Kelowna role in the Dispatch department at mariostowing.
    Which team or department does the Central Dispatcher/Customer Service Kelowna at mariostowing belong to?
    This Central Dispatcher/Customer Service Kelowna position is part of the Dispatch department at mariostowing. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Central Dispatcher/Customer Service Kelowna position at mariostowing?
    Click the "Apply Now" button on this page. You will be redirected to mariostowing's official application portal hosted on bamboohr where you can submit your application directly.
    When was the Central Dispatcher/Customer Service Kelowna job at mariostowing posted?
    This Central Dispatcher/Customer Service Kelowna position at mariostowing was posted on Jul 7, 2025. Apply as soon as possible — early applications are often reviewed first.
    Central Dispatcher/Customer Service Kelowna
    mariostowing
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    You'll be redirected to mariostowing's official application page on bamboohr.