Manager, Client Experience

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Growth team and you will help clients maximize their opportunities.  Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Manager, Client Experience to join their dynamic team.    Aprio is building a world-class Client Experience practice, and we’re looking for a Manager of Client Experience to help bring that vision to life. Reporting directly to the Director of Client Experience, this role is the connective tissue between strategy and execution — translating our CX vision into programs, processes, and partnerships that clients and colleagues feel every day. This is a high-impact individual contributor role with a clear path to building and leading a team. You’ll own key elements of our Voice of Client program, lead cross-functional initiatives alongside our Go-to-Market and Growth teams, and collaborate closely with client-facing leaders across Aprio’s practice groups. You’ll also be expected to leverage AI tools as a core part of how you work, driving efficiency, quality, and speed across everything you do. If you’re energized by both the craft of client experience and the complexity of a dynamic professional services environment, this role is for you.