Technical Services Director
trtglobalsolutions· Executive Support Team
About this role
Position: Technical Services Director
Work Location: Clark Global City, Pampanga
Relocation Package: Work Visa, Flight Expense, and First Class Accommodation inside Clark Global City, Pampanga
Professional Requirements:
- Willing to relocate to Clark Global City, Pampanga, PHILIPPINES
- 15+ years’ total experience, including 5Clark Global City, Pampanga years in a 24/7 environment
- Experience of leading overall infrastructure for a complex organization and network
- Working knowledge of Storage Area Network (SAN) and related technologies, Cisco-based network communications technology, High availability and disaster recovery architecture, communication and related technologies
- Exposure to ITIL concepts and adoption.
- Experience with regulatory compliance issues, as well best practices in application and network security.
Key Accountabilities:
- Overall manage and lead a team of Global Service Desk Engineers, Field Engineers, Consulting Engineers, Client Service Partners, Value Chain Administrators.
- Ensure delivery of 24/7 service operations and KPI compliance.
- Manage escalations and give timely resolutions to the customers.
Key Deliverables:
The Technical Services Director is responsible to deliver the following:
- To lead the technology infrastructure strategy and execution for the Company
- Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
- Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
- Development of governance process.
- Build strategic relationships for creating value for the Company.
- Participate in the formulation of the company's business plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
- Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
- Leadership for delivery of 24/7 service operations and KPI compliance.
Frequently Asked Questions
Is the salary disclosed for the Technical Services Director position at trtglobalsolutions?
The salary for this Technical Services Director role at trtglobalsolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Technical Services Director position at trtglobalsolutions located?
This Technical Services Director role at trtglobalsolutions is based in Clark Freeport Zone, Pampanga, Philippines, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Technical Services Director role at trtglobalsolutions full-time or part-time?
This is listed as a Probationary position. It is posted as a Technical Services Director role in the Executive Support Team department at trtglobalsolutions.
Which team or department does the Technical Services Director at trtglobalsolutions belong to?
This Technical Services Director position is part of the Executive Support Team department at trtglobalsolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Technical Services Director position at trtglobalsolutions?
Click the "Apply Now" button on this page. You will be redirected to trtglobalsolutions's official application portal hosted on bamboohr where you can submit your application directly.
When was the Technical Services Director job at trtglobalsolutions posted?
This Technical Services Director position at trtglobalsolutions was posted on Jun 21, 2023. Apply as soon as possible — early applications are often reviewed first.
Technical Services Director
trtglobalsolutions
You'll be redirected to trtglobalsolutions's official application page on bamboohr.