IT - End User Computing
trtglobalsolutions· Information Technology Team
About this role
Job Location : Clark Global City, Pampanga
Overview: The main role of the IT Administrator – End User Computing is to maintain TRT Internal computing environment by identifying system requirements, monitoring hardware and software performance, and ensuring smooth day-to-day operation.
Key Deliverables:
- Provide end-user support such as but not limited to:
-
- Computer support, deployment, reformat/refresh, remote assistance support.
- Providing technical support across the company (this may be in person or over the phone)
- Hardware support of IT equipment (Access Point, CCTV, Printer, IP Phones, etc.)
- Standard application support (Microsoft Office, NetSuite, Other critical applications)
- Setting up credentials for applications used within TRT
- Identify and escalate situations requiring urgent attention
- Troubleshooting all kinds of applications, systems, and services
- Develop creative solutions to unexpected problems, working with different teams throughout the company
- Document and updates procedures and guides
- Serves as a point of contact for external vendors
- Responding in a timely manner to service issues and requests
- Multi-task and able to work in a fast-paced environment with accuracy and timeliness.
Professional Capabilities:
- Bachelor's degree in computer science, information systems or engineering.
- Minimum experience of 3 years in IT Administration.
- Excellent communication (verbal/written), creative problem-solving abilities, relationship and customer service skills.
- Self-motivated and able to work with minimal supervision.
- The ability to provide documentation relevant to different audiences (technical and management).
- System Administration, Developing Standards, LAN Knowledge, Active Directory Servers, VMWare, Multi-tasking, On-Call, Networking Knowledge, Network Hardware Configuration, Network Maintenance.
- Experience in deploying and configuring laptop and desktop computers.
- Knowledge in operating systems including Windows Server 2016/2019 Windows 7/10, Linux, Mac OS, Android, IOS.
- Knowledge in applications including Active Directory, Optus Loop (IP Phones), SonicWall VPN, SharePoint, O365/Exchange Administration, PowerShell, NetSuite ERP, Virtual Machines.
- Hardware Knowledge (Servers, Switches, Firewall, Workstations, UPS, Network Printers, Networking equipment).
Frequently Asked Questions
Is the salary disclosed for the IT - End User Computing position at trtglobalsolutions?
The salary for this IT - End User Computing role at trtglobalsolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT - End User Computing position at trtglobalsolutions located?
This IT - End User Computing role at trtglobalsolutions is based in Clark Freeport Zone, Pampanga, Philippines, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT - End User Computing role at trtglobalsolutions full-time or part-time?
This is listed as a Probationary position. It is posted as a IT - End User Computing role in the Information Technology Team department at trtglobalsolutions.
Which team or department does the IT - End User Computing at trtglobalsolutions belong to?
This IT - End User Computing position is part of the Information Technology Team department at trtglobalsolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT - End User Computing position at trtglobalsolutions?
Click the "Apply Now" button on this page. You will be redirected to trtglobalsolutions's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT - End User Computing job at trtglobalsolutions posted?
This IT - End User Computing position at trtglobalsolutions was posted on Jul 2, 2023. Apply as soon as possible — early applications are often reviewed first.
IT - End User Computing
trtglobalsolutions
You'll be redirected to trtglobalsolutions's official application page on bamboohr.