Electronics Analyst
americansystems
🌍 RemoteFULL TIME💰 USD 80K–85K/yr
Cisco Unified Communications Administrator, Staff
americansystems· IT / Cyber Security / Network Systems
About this role
Overview
AMERICAN SYSTEMS, a 100% employee-owned company, is seeking a Staff-level Cisco Unified Communications Administrator to support a large enterprise IT environment in Chantilly, VA.
As an AMERICAN SYSTEMS employee-owner, you will have the chance to do meaningful work alongside a strong technical team while sharing in the company’s success.
This position includes a $5,000 sign-on bonus!
Responsibilities
As a CUCM Administrator with AMERICAN SYSTEMS, you will:
- Support and resolve user incidents and service requests involving Cisco unified communications, voice, and video systems
- Administer and maintain Cisco collaboration platforms, including:
- Unified Communications Manager
- Unity Connection
- Emergency Responder
- Meeting Server
- Video Communication Server
- TelePresence Management Suite
- TelePresence Content Management
- Troubleshoot operational issues involving VoIP, video teleconferencing, and related endpoint technologies
- Assist with installation and support of local and remote voice and communications equipment
- Create and maintain technical documentation, operating procedures, and support records
- Provide regular status updates and activity reporting to leadership
- Collaborate with geographically distributed teams supporting standardized Cisco solutions across multiple sites
- Conduct moves, adds, and changes in accordance with established service level agreements
- Deliver responsive, high-quality customer support in a mission-focused environment
Qualifications
- Experience supporting Cisco unified communications technologies in an enterprise environment
- Hands-on experience with:
- Cisco video teleconferencing codecs
- Cisco VoIP endpoints
- Cisco Unified Communications Manager version 11.5 or later
- Cisco TelePresence Management Suite
- Bachelor’s degree with 2-4 years of related experience (or relevant years of experience in lieu of degree)
- Active DoD 8140 IAT II certification (e.g., Security+, or equivalent certification)
- Ability to obtain the required computing environment certification (e.g. CCNA) within 6 months of hire, if not already held
- Strong troubleshooting and problem-solving skills
- Strong written and verbal communication skills
- Ability to work under general supervision and provide solutions to a variety of technical issues
Helpful to have:
- Experience supporting federal government or other large enterprise environments
- Experience in ticket-driven, SLA-based support environments
- Current Cisco or related technical certifications
- Experience supporting secure or mission-critical communications system
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,000.00/Yr. - USD $120,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.EEO Statement
EEO Race/Sex/Disability Status/Veteran StatusFrequently Asked Questions
What is the salary for the Cisco Unified Communications Administrator, Staff role at americansystems?
The listed salary for this Cisco Unified Communications Administrator, Staff position at americansystems is USD 80K–120K/yr. This is a remote FULL TIME role.
Is the Cisco Unified Communications Administrator, Staff job at americansystems remote?
Yes, this Cisco Unified Communications Administrator, Staff position at americansystems is remote, with team members based in Chantilly, VA, US. You can work from home or anywhere in the supported regions.
Is the Cisco Unified Communications Administrator, Staff role at americansystems full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Cisco Unified Communications Administrator, Staff role in the IT / Cyber Security / Network Systems department at americansystems.
Which team or department does the Cisco Unified Communications Administrator, Staff at americansystems belong to?
This Cisco Unified Communications Administrator, Staff position is part of the IT / Cyber Security / Network Systems department at americansystems. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cisco Unified Communications Administrator, Staff position at americansystems?
Click the "Apply Now" button on this page. You will be redirected to americansystems's official application portal hosted on icims where you can submit your application directly.
When was the Cisco Unified Communications Administrator, Staff job at americansystems posted?
This Cisco Unified Communications Administrator, Staff position at americansystems was posted on Jun 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Cisco Unified Communications Administrator, Staff
americansystems · 💰 USD 80K–120K/yr
You'll be redirected to americansystems's official application page on icims.