Office Associate - Sales Support

chemtek· Sales Support
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📍 Durham, North Carolina, United StatesFull Time

About this role

Chemtek is a family-owned leader in innovative solutions for the asphalt and construction industries. We are looking for a Sales Support Associate to be the crucial link between our sales teams, customers, and logistics—making sure every order is correct, payments are complete, and deliveries happen on time.


What You’ll Do

  • Verify and review incoming sales orders to ensure accuracy and completeness.
  • Perform quality checks on order details entered by sales representatives.
  • Follow up with customers when credit card payments are declined, and assist in resolving payment issues.
  • Coordinate deliveries with our logistics team and schedule shipments.
  • Track shipments and provide proactive updates to customers and the sales team.
  • Maintain accurate and organized order, payment, and shipping records.


What We’re Looking For

  • 1–3 years of experience in sales support, order processing, or customer service.
  • Strong attention to detail with a commitment to accuracy.
  • Excellent communication skills—clear, professional, and customer-focused.
  • Proficiency and Experience with SalesForce and Acumatica ERP system is a plus.
  • Ability to work efficiently in a fast-paced, team-oriented environment.


What We Offer

  • Competitive pay based on experience.
  • Top-tier benefits, including:
    • Medical, dental, and vision coverage for employees and families
    • 401(k) with company contribution
    • Paid vacation and sick leave
    • 8 extra paid days off during Christmas
  • Work-life balance – Monday–Friday, 40 hours/week, no weekends.
  • A prime downtown Durham location at the American Tobacco Campus, with covered parking and walkable restaurants.
  • Career growth in a stable, family-owned business.


Location: Downtown Durham, NC (on-site)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Experience Level: Entry to Mid-Level (1–3 years)
Department: Sales Operations
Job Type: Full-Time, Hourly or Salaried


If you enjoy working behind the scenes to make sure everything runs smoothly and customers are happy, apply today to join the Chemtek team. Don't be just a number, work where you make a difference. Check Us Out Today.

Frequently Asked Questions

Is the salary disclosed for the Office Associate - Sales Support position at chemtek?
The salary for this Office Associate - Sales Support role at chemtek is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Office Associate - Sales Support position at chemtek located?
This Office Associate - Sales Support role at chemtek is based in Durham, North Carolina, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Office Associate - Sales Support role at chemtek full-time or part-time?
This is listed as a Full Time position. It is posted as a Office Associate - Sales Support role in the Sales Support department at chemtek.
Which team or department does the Office Associate - Sales Support at chemtek belong to?
This Office Associate - Sales Support position is part of the Sales Support department at chemtek. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Office Associate - Sales Support position at chemtek?
Click the "Apply Now" button on this page. You will be redirected to chemtek's official application portal hosted on bamboohr where you can submit your application directly.
When was the Office Associate - Sales Support job at chemtek posted?
This Office Associate - Sales Support position at chemtek was posted on Aug 10, 2025. Apply as soon as possible — early applications are often reviewed first.
Office Associate - Sales Support
chemtek
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You'll be redirected to chemtek's official application page on bamboohr.