Senior Systems Engineer

Company Description

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

****Applicants must be currently authorized to work in the United States on a full-time basis. Covista will not sponsor applicants for work visas.****

Job Description

We are seeking a Senior Systems Analyst, Salesforce Administration, to support and enhance our Salesforce platform, with a strong focus on Experience Cloud (Communities/Portals). This role partners closely with business and IT teams to deliver scalable solutions that support the student lifecycle across our institutions. This role will handle ongoing support activities, including troubleshooting and resolving production issues, service requests, and defects.

This position is ideal for someone with strong declarative expertise, working knowledge of Salesforce development, Strong debugging skills and the ability to influence platform strategy while growing into a leadership role.

• Configure, support, and optimize Salesforce solutions across Experience Cloud, Sales Cloud, and Service Cloud.
• Serve as a subject matter expert for student-facing portals and communities.
• Utilize declarative tools (Flows, validation rules, security) and collaborate on Apex/LWC solutions as needed.
• Translate business requirements into user stories and scalable technical designs.
• Partner with stakeholders and act as a liaison between business and IT teams.
• Support daily operations, user requests, and issue resolution for a large user base.
• Manage releases, deployments, and sandbox environments.
• Create and maintain reports, dashboards, and documentation.
• Ensure data quality, security, and system integrity.
• Contribute to CRM roadmap planning and continuous improvement initiatives.
• Support user training and drive adoption of Salesforce capabilities.

****Applicants must be currently authorized to work in the United States on a full-time basis. Covista will not sponsor applicants for work visas.****

Qualifications

• Bachelor's Degree in Computer Science or related field Required or equivalent industry experience. 
• Five (5) plus years of Salesforce administration experience in complex environments.
• Five (5) plus years of Experience Cloud (Communities) experience required.
• Salesforce certifications required:
  • Administrator
  • Platform App Builder
• Preferred: Sales/Service Cloud Consultant or Advanced Administrator.
• Working knowledge of Apex, Visualforce, and Lightning Web Components.
• Experience with Agile methodologies and cross-functional collaboration.
• Familiarity with tools such as Data Loader, Gearset, GitHub, Workbench, DocuSign.
• Strong analytical, communication, and problem-solving skills.
• Solid front-end development skills: HTML, CSS, JavaScript. 
• Knowledge of REST/SOAP APIs and system integrations. 
• Understanding of identity platforms (SSO, SAML, OAuth, OpenID Connect). 
• Hands-on experience with AI-assisted coding tools (e.g., GitHub Copilot, CodeWhisperer, or similar) to accelerate development, debugging, and refactoring. 
• Experience validating and hardening AI-generated code for security, performance, and maintainability.  
• Familiarity with AI-assisted debugging and root cause analysis, including log interpretation and automated suggestions. 
• Strong problem-solving and analytical thinking.
• Clear communication and collaboration across cross-functional teams.

****Applicants must be currently authorized to work in the United States on a full-time basis. Covista will not sponsor applicants for work visas.****

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $84,835.61 and $149,076.17. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation