Sales Account Manager

Role Outline

The Sales Account Manager is responsible for managing and developing an existing customer base, with a particular focus on improving underperforming accounts and driving incremental sales growth.

Main Responsibilities

·        Manage and grow an assigned customer portfolio, focusing on increasing sales and gross profit.

·        Identify and develop underperforming accounts to unlock growth opportunities.

·        Handle customer enquiries, quotations, and order processing efficiently.

·        Build strong relationships by understanding customer needs and providing tailored solutions.

·        Maintain awareness of customer pipelines to anticipate and act on opportunities.

·        Support marketing and category initiatives to drive product and campaign success.

·        Apply pricing strategies in collaboration with the Commercial team.

·        Identify new business opportunities within existing and prospective customers.

·        Collaborate with Customer Service to ensure a seamless customer experience.

·        Share market and competitor insights with the wider team.

·        Ensure compliance with company procedures and ISO standards.

As with all roles, your responsibilities may change over time depending on the needs of the business and the above list is not exhaustive.

Skill Required    

·        Strong customer focus and relationship management skills.

·        Self-motivated with a proactive approach to sales growth.

·        Excellent communication skills.

·        Organised with strong attention to detail.

·        Experience with SAP B1 and Microsoft Office (preferred).

Our Values and Behaviours

An individual’s belief in our values and behaviours is just as important as their technical and/or professional knowledge, which is why our role summaries are written with these in mind.

People: We operate locally but act as one Company. We grow futures together by collaborating with each other and our customers. Our people are critical to sustaining our competitive advantage.

Partnerships: We are dedicated to adding value to lifelong relationships

Innovation: We shape the future through curiosity and determination to solve fast-changing challenges

Integrity: We do the right thing, staying true to our values.

Community: We contribute to the success of the communities where we operate, combining our global capability and local expertise

It’s you we’re interested in

At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.