FAE - LATAM Support Team

opalrt· 5200 - SUPPORT - INTERNATIONAL
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🌍 Remote📍 Remote📍 Sao Paulo, Sao Paulo, BrazilPermanent

About this role

OPAL-RT Technologies is looking for an FAE in the LATAM Support Team !

 

About OPAL-RT Technologies

 

Imagine working for a company with customers including Hydro-Québec, CENACE, Caterpillar, Espol, ABB, ONS – Operador Nacional do Sistema Elétrico, PETROBRAS, EMBRAER, Ford, GE, Ford, GM, John Deere, RIVIAN, Pratt & Whitney and many more! OPAL-RT’s ambitious challenge is to fully democratize simulation, making it affordable and accessible to every engineer and researcher.  Joining the OPAL-RT family means you will be helping to develop the technology of the future.

 

OPAL-RT is recognized leader in diverse and powerful applications. The company's tools are used in a wide variety of fields, including, automotive, aerospace, energy, transportation and industrial manufacturing. Established in Quebec and bolstered by a global presence, OPAL-RT is always looking to the future.

 

Achievements and stimulating challenges:

 

As part of your duties, you will have the chance to meet the leaders in the field of simulation and to work with tools on the cutting edge of technology. Your external customers will be manufacturers, engineering companies, electricity producers (such as Hydro-Québec / CENACE) and transmission and distribution network operators.

 

As an FAE, you will do commissioning, integration, customer support and customer training.

Our team of application engineers has good technical knowledge as well as very good communication and problem solving skills. These are the skills they are looking for in their future colleague.

 

You would work approximately 85% of the time remotely and you will be called upon to travel approximately 15% to our customers in Latin America and possibly the United States of America.

 

Main Duties:

 

  • To provide support for our electronic products and software;
  • To do customer commissioning and trainings;
  • To integrate our products to customers;
  • To do some internal testing. 

 

Requirements:

 

  • Education: Bachelor's degree in electrical engineering;
  • Experience: 1 to 3 years of relevant experience (we consider your internships experiences relevant);
  • Required knowledge: MATLAB / Simulink;
  • Language abilities:  English spoken fluently - Spanish and/or Portuguese spoken fluently as well;
  • Required skills: passion for problem solving; love challenges and good ability to work under pressure; excel in interpersonal relations and / or customer service.

 

Significant assets:



  • Experience and / or interest in the Energy or Aerospace or Automotive industry;
  • Experience in software development (Python, C ++);
  • Knowledge of communication protocols;
  • Experience in FPGA and VHDL programming.

 

A career with OPAL-RT will suit you if:

 

  • You are seeking stimulating challenges that will constantly push you to do your best
  • You dream of a family environment that is also professional, cooperative and friendly.
  • You need a flexible schedule and the ability to telecommute in order to balance work and home life.
  • You want to continue to expand your knowledge and know-how by working side-by-side with researchers, innovators and scientists who share one thing; Passion.
  • You have chosen to be an important contributor to the technological progress in a multitude of industries.
  • You want to be recognized for your ideas, creativity and talent.
  • You know your worth and seek a globally competitive salary.
  • You don’t just want a job, you want a career!

Frequently Asked Questions

Is the salary disclosed for the FAE - LATAM Support Team position at opalrt?
The salary for this FAE - LATAM Support Team role at opalrt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the FAE - LATAM Support Team job at opalrt remote?
Yes, this FAE - LATAM Support Team position at opalrt is remote, with team members based in Remote, Sao Paulo, Sao Paulo, Brazil. You can work from home or anywhere in the supported regions.
Is the FAE - LATAM Support Team role at opalrt full-time or part-time?
This is listed as a Permanent position. It is posted as a FAE - LATAM Support Team role in the 5200 - SUPPORT - INTERNATIONAL department at opalrt.
Which team or department does the FAE - LATAM Support Team at opalrt belong to?
This FAE - LATAM Support Team position is part of the 5200 - SUPPORT - INTERNATIONAL department at opalrt. See the full job description for more information about the team structure and responsibilities.
How do I apply for the FAE - LATAM Support Team position at opalrt?
Click the "Apply Now" button on this page. You will be redirected to opalrt's official application portal hosted on bamboohr where you can submit your application directly.
When was the FAE - LATAM Support Team job at opalrt posted?
This FAE - LATAM Support Team position at opalrt was posted on Mar 18, 2026. Apply as soon as possible — early applications are often reviewed first.
FAE - LATAM Support Team
opalrt
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