Booking Specialist III - Shared Services - Monterrey

As a Carrier Booking Specialist III, your primary goal is to cover specific loads with carriers by identifying opportunities, negotiating rates, and ensuring excellent service. This role requires a combination of negotiation skills, market volatility knowledge, and the ability to understand and meet the unique needs of carriers and customers within your assigned region. You will take inbound calls from carriers, and you will make outbound calls to carriers. This position is Monday-Friday, 07:00-16:00. It may require working Mexican holidays and resting on US ones.

What the candidate will do?

• Book carriers for critical loads (less than 48 hours from pickup) using market knowledge and internal and external tools.

• Build, maintain, and grow strong carrier relationships within the assigned region and serve as the main point of contact.

• Understand carrier priorities to negotiate competitive rates and secure capacity.

• Develop and execute daily coverage strategies to meet service and revenue targets.

• Communicate effectively with carriers and internal stakeholders through calls and written communication.

• Research and analyze transportation and logistics market trends within the region, sharing insights with the team.

• Identify potential carrier partners aligned with company objectives and growth opportunities.

• Collaborate with team members by sharing coverage strategies, best practices, and peer-to-peer coaching.

• Contribute ideas to improve automation, technology, and overall operational efficiency.

Basic Qualifications

• Advanced English, verbal and written.
• 1 year of LOGISTICS experience, - OR - three years of experience with customer interaction, - OR - bachelor's degree + two years of work experience.

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.  

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.