Season 26/27 - Room Checker

Job Title: Room Checker

JOB DESCRIPTION

The Room Checker is responsible for ensuring that all guest rooms meet the highest standards of cleanliness, presentation, and comfort.

This role plays a key part in delivering exceptional guest experience by conducting detailed inspections, identifying improvement opportunities, and working closely with the housekeeping team to maintain consistent quality.

JOB OVERVIEW/RESPONSIBILITIES

• Inspect guest rooms to ensure cleanliness, hygiene, and presentation meet company standards
• Check linens, amenities, and room setup for accuracy and flawless appearance
• Identify and report maintenance or housekeeping issues promptly
• Pay close attention to details, including hard-to-see or easily overlooked areas
• Propose improvements to room presentation and overall guest experience
• Collaborate closely with the housekeeping team to maintain consistent quality
• Ensure every guest enters a clean, comfortable, and welcoming environment

Training and support will be provided to help you succeed in the role.

REQUIREMENTS

【Must】

• Experience
  • Experience in housekeeping, hotel operations, cleaning services, or a related field or willingness to learn and perform room inspection duties with responsibility
• Education and Qualification
  • Valid working visa in Japan
    
• Skills
  • Strong attention to detail and ability to notice inconsistencies
  • Ability to work efficiently while maintaining high quality standards
  • Basic communication skills for reporting issues and collaborating with team members
  • Ability to work independently and complete assigned tasks reliably
• Language Skills
  • Conversational level or above in English
• Competencies
  • High level of professionalism and sense of responsibility
  • Respect for guest privacy and confidentiality
  • Ability to work cooperatively with housekeeping and other departments
  • Flexibility to work weekends and holidays based on operational needs
  • Friendly, polite, and professional attitude toward guests and colleagues

【Preferred】

• Experience
  • Experience in room inspection, quality control, or supervisory roles
  • Experience in resort hotels or accommodation facilities
• Education and Qualification
  
  • Training or certification related to hospitality or housekeeping
  • Valid Driver’s License (Japanese, international, or foreign driver’s license with an official Japanese Translation)
• Skills
  • Familiarity with housekeeping checklists or inspection standards
• Language Skills
  • Conversational level or above in Japanese

Employment Terms and Condition

Contract Period & Renewal

• Contract Period: 11/16/2026 - 3/31/2027
• Contract renewal: Applicable
• Reason of Renewal: 
  • Employee’s work performance and attitude.
  • Company’s business demands.

Duty, Work Location & Scope of Changes

• Duty: may be changed as determined by the company
• Initial Work Location: one of the company’s properties in Rusutsu or Furano, Hokkaido
• Scope of changes: company properties in Niseko Area, Rusutsu or Furano.
  • Training may be conducted at other location.
  • Employees may be required to work at different properties based on operational needs.
    
  • The initial assignment will be determined by the company.

Commuting & Workplace policy

• Private Vehicle Commuting: Not permitted
• Measures to prevent passive smoking: indoor smoking prohibited

Working hours, Days off & Overtime

• Working hours / Shift schedule: Up to 8 hours between 06:00 to 22:00
• Days off: two days off per week (based on shift schedule)
• Overtime: Yes
• Monthly Average Overtime Hours: 10 hours per month
• 36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected)

Salary Package / Benefit

• Salary: 1,500 yen / per hour
• Subsidized Ski Pass on your location or Recreational Allowance
  
• Social Insurance Available (Health insurance, Employee pension, Employment Insurance, Workers’ accident compensation insurance), if eligible.
• Staff Accommodation Available
• Company Events