Patient Care Coordinator

seniorpsych· Referral Department
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📍 Houston, Texas, United StatesFull Time

About this role

Job Description 

About us: 

 

Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW,  PhD/PsyD), take a comprehensive approach to diagnosis and treatment. 

 

Job Description: 

 

The Patient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers. 

 

Essential Duties and Responsibilities: 

 

  • Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations. 
  • Obtaining pre-authorizations from Managed Care Organizations. 
  • Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies. 
  • Ensure that referrals are addressed accurately and in a timely fashion. 
  • Ensure all authorizations are properly documented in the system. 
  • Scanning documents into the EMR system.  

 

Qualifications: 

 

  • A minimum of 2 years’ experience with Medical Insurance Processes. 
  • Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations. 
  • Experience obtaining pre-authorizations from Managed Care Organizations. 
  • Able to multi-task, personable, and have excellent customer service skills. 
  • Self-starter with a positive teamwork attitude, well organized and detail oriented. 
  • Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred. 

 

What we offer: 

 

  • Competitive salary, commensurate with experience 
  • Comprehensive benefits package including: 
  • Medical 
  • Dental 
  • Vision 
  • Short and Long Term Disability 
  • Life Insurance 
  • 401 (k) 
  • Paid Time Off 

Frequently Asked Questions

Is the salary disclosed for the Patient Care Coordinator position at seniorpsych?
The salary for this Patient Care Coordinator role at seniorpsych is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Care Coordinator position at seniorpsych located?
This Patient Care Coordinator role at seniorpsych is based in Houston, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Care Coordinator role at seniorpsych full-time or part-time?
This is listed as a Full Time position. It is posted as a Patient Care Coordinator role in the Referral Department department at seniorpsych.
Which team or department does the Patient Care Coordinator at seniorpsych belong to?
This Patient Care Coordinator position is part of the Referral Department department at seniorpsych. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Care Coordinator position at seniorpsych?
Click the "Apply Now" button on this page. You will be redirected to seniorpsych's official application portal hosted on bamboohr where you can submit your application directly.
When was the Patient Care Coordinator job at seniorpsych posted?
This Patient Care Coordinator position at seniorpsych was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Care Coordinator
seniorpsych
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