Remote Bilingual Field Interviewer (Hmong/English)

Vital Research, in collaboration with various PACE programs, is seeking contracted Field Interviewers to serve as independent contractors for survey projects that aim to improve participant satisfaction.

Project Overview:

PACE projects aim to gather valuable insights into topics such as:

• Access to essential services
• Communication with providers
• Choice and quality of services
• Medical transportation
• Personal safety
• Community inclusion and empowerment

Project Details:

• Training: Mandatory virtual training begins mid-July
• Duration: Runs from Mid-July to November or until all interviews are completed.
• Commitment: All interviews must be conducted Monday-Saturday between 9 a.m. and 7 p.m. local time.

What We Offer:

1. Paid Training.
2. Technology to complete the project.
3. 1099 Contractor Flexibility to create your own schedule.
4. Meaningful, Rewarding Work that gives a voice to underserved communities.

Responsibilities:

As an Interviewer, you will play a crucial role in conducting remote semi-structured interviews (via Phone) with older adults from diverse cultural, ethnic, and socioeconomic backgrounds. Your role will involve gathering meaningful feedback on participants' experiences and satisfaction with services.

• Independently organize and manage your interview schedule.
• Conduct interviews with empathy, creating a comfortable, unbiased environment.
• Track call dispositions and access participant information through an online file-sharing platform.
• Record interview outcomes, resolve inconsistencies, and submit findings.
• Ensure confidentiality and compliance with federal HIPAA regulations and data security.
• Maintain regular communication with Vital Research for updates and support.

Qualifications:

• Bilingual English/Hmong with the ability to fluently speak, read, and write in both English and Hmong is required.
• Self-driven and comfortable working independently in a remote setting.
• Tech-savvy, with proficiency in Zoom and other web-based platforms.
• Comfortably working with individuals with disabilities, with sensitivity to their needs.
• Excellent communication skills to build trust and establish rapport with participants.
• Equipped with a personal computer and a secure Wi-Fi connection.
• Organized and attentive to detail to ensure accurate completion of tasks.

Desired Qualifications:

• Previous experience in research fieldwork, especially interviewing or observational roles.
• Familiarity with working with individuals with disabilities, group homes, or day centers.
• Sales-minded individuals who are energetic and resilient.
• Interest in professional development for future social research roles or graduate school.

Compensation:

• $25 per hour for training
• $15 per hour when conducting 0-1 Interviews
• $11.50 per interview when conducting 2 or more interviews per hour

Compensation for interviews is per completion, covering all work hours, travel time, mileage, and supplies.

Join us in this important initiative to empower and enhance the quality of services for state-supported individuals. If this opportunity aligns with your skills and interests, we encourage you to apply!

Please note that all opportunities are contingent upon background check, training, and the use of personal protective equipment when required.