Crew Member

lavaisland· Guest Experience Team
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📍 Billings, Montana, United StatesPart Time

About this role

Crew Member

  • Employment Type: Part Time or Full-Time
  • Availability: Most shifts happen on evenings and weekends, but we also have daytime hours available for team members with open availability.
  • Location: 5000 Southgate Drive, Billings, MT



Welcome to Lava Island!

Lava Island is a high-energy indoor play oasis filled with trampolines, slides, foam pits, obstacle courses, and nonstop birthday parties. Families come here to make memories. 


Our team is the reason those memories feel fun, safe, and unforgettable. Working at Lava Island means being part of something bigger—where your effort helps shape the kind of day families will talk about long after they leave.


What You’ll Do

  • Welcome families at check-in
  • Supervise play areas and support safety
  • Help run birthday parties and celebrations
  • Prepare and serve food in the café
  • Keep spaces clean, organized, and stocked
  • Bring steady, positive energy to each shift


This role is active and fast-moving, with a lot of variety throughout each shift.

Success in this role means staying engaged, supporting your team, and consistently delivering a great experience for families.


Who Thrives Here

We’re intentional about the team we build. People who succeed at Lava Island are:

  • Reliable and consistent
  • Friendly, steady, and positive under pressure
  • Focused on doing things the right way
  • Comfortable staying active
  • Supportive teammates
  • Quick to step in and help without being asked


We’re looking for people who care about their work and the families they serve.


Your Growth Path

Crew Member is the starting point on our team. From here, growth happens when you show consistent effort, reliability, and a willingness to learn. As you build confidence and skill, you can work toward opportunities such as:

  • Crew Specialist
  • Crew Trainer
  • Guest Experience Captain
  • Party Lead
  • Crew Lead


Each step comes with new responsibilities, new skills, and higher pay. Advancement is based on readiness, strong performance, and steady reliability — not seniority.

 

What You’ll Need 

  • Age 16 or older
  • Background check
  • Ability to stand for long periods and lift up to 25 lbs
  • Must be available evenings, weekends, and holidays

Frequently Asked Questions

Is the salary disclosed for the Crew Member position at lavaisland?
The salary for this Crew Member role at lavaisland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Crew Member position at lavaisland located?
This Crew Member role at lavaisland is based in Billings, Montana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Crew Member role at lavaisland full-time or part-time?
This is listed as a Part Time position. It is posted as a Crew Member role in the Guest Experience Team department at lavaisland.
Which team or department does the Crew Member at lavaisland belong to?
This Crew Member position is part of the Guest Experience Team department at lavaisland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Crew Member position at lavaisland?
Click the "Apply Now" button on this page. You will be redirected to lavaisland's official application portal hosted on bamboohr where you can submit your application directly.
When was the Crew Member job at lavaisland posted?
This Crew Member position at lavaisland was posted on Feb 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Crew Member
lavaisland
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