Loan Administration Specialist (Fluent in Spanish)
About this role
Loan Administration Specialist (Fluent in Spanish)
Location: Malta
Overview:
The Customer Service is responsible for handling loans, solving customer requests and assisting them in the loan. Your role will be in Customer Service with the many opportunities to develop you career into other areas of our business. Engaging with customers by phone / email ensuring the best customer service protocols are provided. You will be required to be comfortably fluent in Spanish.
Role:
- Helping / Advising Customers in Loan Repayment Process.
- Assisting Customers with their Loan Repayment Schedules.
- Answering all questions and queries via Phone, Chat, SMS or Email.
- Focused on enhancing the overall customer experience and promoting other potential products across our business.
- Most importantly, putting the customers at the 'heart' of everything we do.
Competencies / Skills:
- Written and Verbal Fluency in Spanish & English
- Focused and target driven, competitive and eager to deliver excellent customer service.
- You like working in an international company with many different cultures around you.
- Previous experience of working in any customer contact role by phone or directly.
- Previous specific Debt Collection or Customer Service experience in any industry would be a plus.
- Good negotiation skills would be a plus.
- Passion for helping people and making our customers feel important / special.
What We Offer:
Competitive Salary + Benefits + Bonus.
Frequently Asked Questions
Is the salary disclosed for the Loan Administration Specialist (Fluent in Spanish) position at novumbank?
The salary for this Loan Administration Specialist (Fluent in Spanish) role at novumbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Loan Administration Specialist (Fluent in Spanish) position at novumbank located?
This Loan Administration Specialist (Fluent in Spanish) role at novumbank is based in Malta, Msida, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Loan Administration Specialist (Fluent in Spanish) role at novumbank full-time or part-time?
This is listed as a Full Time position. It is posted as a Loan Administration Specialist (Fluent in Spanish) role at novumbank.
How do I apply for the Loan Administration Specialist (Fluent in Spanish) position at novumbank?
Click the "Apply Now" button on this page. You will be redirected to novumbank's official application portal hosted on bamboohr where you can submit your application directly.
When was the Loan Administration Specialist (Fluent in Spanish) job at novumbank posted?
This Loan Administration Specialist (Fluent in Spanish) position at novumbank was posted on Mar 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Loan Administration Specialist (Fluent in Spanish)
novumbank
You'll be redirected to novumbank's official application page on bamboohr.