Quality Improvement Manager

mchwc· Corporate Admin
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📍 San Rafael, California, United StatesFull Time

About this role

ABOUT US

Marin City Health & Wellness Center (MCHWC) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, culturally responsive care to underserved communities in Marin City and Bayview Hunters Point. Our services include primary care, dental, behavioral health, and care coordination.



POSITION SUMMARY

MCHWC is seeking a Quality Improvement Manager to lead our Quality Improvement (QI) and Risk Management programs. This role is responsible for advancing a data-driven approach to improving patient outcomes, ensuring regulatory compliance, and supporting a culture of continuous improvement across the organization.

The Quality Improvement Manager works closely with leadership and clinical teams to monitor performance, support reporting (including UDS), and prepare for HRSA Operational Site Visits (OSV) and FTCA requirements.


KEY RESPONSIBILITIES

  • Lead and manage the organization’s Quality Improvement (QI) program
  • Monitor clinical quality measures, patient outcomes, and operational performance
  • Oversee UDS reporting and ensure data accuracy and integrity
  • Coordinate QI Committee activities and support Board reporting
  • Manage risk management processes, including incident reporting and root cause analysis
  • Track and respond to patient grievances, complaints, and adverse events
  • Support HRSA compliance efforts, including FTCA redeeming, OSV preparation and documentation
  • Partner with clinical teams to improve care delivery and close care gaps
  • Develop dashboards and reports to support data-driven decision-making
  • Provide staff training on quality improvement and compliance processes


QUALIFICATIONS

  • Bachelor’s degree in public health, healthcare administration, nursing, or related field
  • 3–5 years of experience in healthcare quality improvement (FQHC experience strongly preferred)
  • Experience with UDS reporting and HRSA requirements preferred
  • Strong analytical and data interpretation skills
  • Familiarity with EHR systems (e.g., eClinicalWorks)
  • Knowledge of QI methodologies (PDSA, Lean, or similar)
  • Excellent communication and organizational skills


PREFERRED

  • Certified Professional in Healthcare Quality (CPHQ)
  • Experience in community health or safety-net settings

Frequently Asked Questions

Is the salary disclosed for the Quality Improvement Manager position at mchwc?
The salary for this Quality Improvement Manager role at mchwc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Improvement Manager position at mchwc located?
This Quality Improvement Manager role at mchwc is based in San Rafael, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Improvement Manager role at mchwc full-time or part-time?
This is listed as a Full Time position. It is posted as a Quality Improvement Manager role in the Corporate Admin department at mchwc.
Which team or department does the Quality Improvement Manager at mchwc belong to?
This Quality Improvement Manager position is part of the Corporate Admin department at mchwc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Improvement Manager position at mchwc?
Click the "Apply Now" button on this page. You will be redirected to mchwc's official application portal hosted on bamboohr where you can submit your application directly.
When was the Quality Improvement Manager job at mchwc posted?
This Quality Improvement Manager position at mchwc was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Improvement Manager
mchwc
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