Clinical Applications Assistant

Position Overview

The Clinical Applications Assistant will provide support in maintaining, troubleshooting, and providing clinical staff training on the various medical software systems in use at SVT Health & Wellness (SVTHW).

Duties and Responsibilities

• Collaborate with software vendors to troubleshoot technical issues, implement new features, and support software updates and system enhancements.
• Configure systems and deliver training for new staff on software applications, electronic health record (EHR) usage, and clinical workflows.
• Develop and maintain workflow documentation and software training materials aligned with organizational policies and clinical procedures.
• Support the implementation and maintenance of workflows and data collection processes to meet HRSA reporting requirements and meet additional standards as directed.
• Serve as primary point of contact for EHR help desk requests, and ensuring timely communication, issue resolution, and follow through.
• Perform critical clinical application support functions to maintain operational continuity when Clinical Applications Coordinator is not available.

Required Qualifications

2 years’ educational program or equivalent blend of education and experience

Proficiency in Microsoft Office products especially Excel and PowerPoint

Clinical workflow experience

Demonstrated technology literacy skills

Preferred Qualifications

Ability to independently follow-through and complete work assignments, while also participating in an active and positive member of the team.

Must demonstrate a high level of attention to detail, organizational skills, with the ability to juggle multiple, and sometimes competing projects at the same time.

Travel Requirements – None.

Employment Requirements

Background check

FBI fingerprinting

Preemployment drug-testing

Employee Health Requirements

Work Environment

Seldovia Village Tribe is a drug-free, alcohol-free, and tobacco-free work environment. 

An individual in this position may be exposed to communicable diseases or hazards common to a healthcare setting, including but not limited to needle stick wounds, chemicals, and tuberculosis.

Physical Requirements

Typically, a blend of sedentary office work such as sitting and typing and a light physical effort for field support.  Regular and long periods of sitting, standing are to be expected for the majority of the time.  Close and color vision along with depth perception is necessary to work with computer screens which is the majority of the time.  Occasional bending, kneeling, stooping may be expected.  High level of hand-eye coordination and fine manipulation of computer equipment.  Ability to read, write, spear and hear in English is required. 

Lift/Carry: 20lbs or less

Push/Pull: 20 lbs or less

Review

Seldovia Village Tribe has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as an exhaustive list of all functions, responsibilities, skills and abilities. Supervisors, directors, and/or CEO may assign additional functions and requirements, when appropriate. This document does not represent a contract of employment, and Seldovia Village Tribe reserves the right to change this job description.

The signatures below acknowledge that this job description was reviewed on the dates noted.

Employee Signature:

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Supervisor Signature:

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