Business Development Manager

The Business Development Manager serves as a trusted advisor, market advancer, and pipeline strategist. This role is critical in driving growth – expanding Monthly Recurring Revenue (MRR), acquiring net new logos, and amplifying Helixstorm 's brand visibility across markets.

Key Elements of the Role

The primary responsibility of the Business Development Manager is to blend inside and outside sales efforts, build trust and rapport with clients and potential clients, and expand Helixstorm’s brand across new markets.

Additionally:

• Drive MRR Growth: relentless focus on net new Monthly Recurring Revenue (MRR)
• Net New Logos: obsession with identifying, pursuing, and winning new client accounts
• Market Presence: driving brand awareness and visibility within our market
• Pipeline Mastery: building, managing, and advancing a clean, qualified sales pipeline
• Drop-Off Management: proactively managing sales process stages to avoid pipeline leakage.
• Identify and Pursue Growth Opportunities
• Analyze market trends and competitive landscape to uncover new business opportunities.
• Develop and execute strategies for penetrating new verticals and customer segments.
• Maintain a healthy obsession with net new logo acquisition and expanding client base.
• Client Engagement and Relationship Building
• Drive meaningful conversations with prospects and clients, positioning Helixstorm as their trusted advisor.
• Conduct inside and outside sales activities, including cold outreach, client visits, and event participation.
• Represent the Helixstorm brand with professionalism, integrity, and a positive attitude.
• Lead Generation and Pipeline Management
• Proactively identify and qualify leads through networking, research, referrals, and inbound channels.
• Own the pipeline — continuously manage, refine, and advance opportunities in CRM.
• Product Education and Technical Sales
• Develop a deep understanding of Helixstorm’s managed IT services and Security offerings.
• Articulate complex technical solutions clearly to non-technical decision-makers.
• Conduct consultative sales discussions focused on value and outcomes, not just products.
• Strategic Partnerships & Market Presence
• Identify, pursue, and cultivate relationships with key market influencers and strategic partners.
• Attend and represent Helixstorm at industry events, conferences, and networking opportunities.
• Collaborate with marketing to drive brand visibility and thought leadership in the market.
• Sales Execution & Reporting
• Achieve monthly and quarterly MRR growth targets through new client acquisition.
• Maintain accurate sales forecasts and pipeline reporting in CRM.
• Take full ownership of the sales process — from first contact through signed agreement and handoff.
• Travel to prospects and potential industry events.

Experience and Background Required

• Proven success in business development, sales, or advisory roles — preferably in cybersecurity, IT services, or managed services.
• Obsession with driving revenue growth and acquiring new clients.
• Strong consultative selling, communication, and relationship-building skills.
• Experience managing and optimizing a complex sales pipeline.
• Technical acumen and ability to simplify and sell technical solutions.
• Proficiency with CRM tools (HubSpot, Salesforce, or equivalent).
• Bachelor’s degree in Business, Marketing, or related field (MBA a plus).

Physical Requirements
This role requires the ability to:

• Communicate verbally and hear clearly.
• Sit, stand, walk, reach with arms and hands, and move between locations.
• Perform movements such as climbing, balancing, twisting, stooping, kneeling, crouching, and crawling.
• Maintain both near and far vision.
• Operate a computer keyboard with regular exposure to screen glare.
• Lift up to 25 lbs.
• Travel by automobile or airplane up to 25%.

Cognitive and Work Environment Requirements
This role requires the ability to:

• Concentrate, analyze, and interpret information to solve problems.
• Manage multiple priorities in a fast-paced environment.
• Communicate effectively in writing and verbally with colleagues, customers, and partners.
• Adapt to changing priorities and deadlines.
• Maintain professionalism under pressure and during conflict resolution.

This job description is intended to outline the general nature and key responsibilities of the position. It is not designed to be an exhaustive list of all duties, responsibilities, or qualifications required. Helixstorm reserves the right to modify, add, or remove responsibilities as business needs evolve. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.