Veterinary Client Care Representative

vmccny· CCR Team
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📍 East Syracuse, New York, United StatesFull Time

About this role

The Client Care Representatives (CCRs) at the Veterinary Medical Center of CNY are a highly professional, compassionate group who serve as the first point of contact for pet owners calling and entering our facility. Our CCRs are a well-respected, crucial part of the VMC team. They are consistently able to provide comfort and superb service to our anxious pet owners. A formal Career Advancement program is provided for this position, as well as a yearly continuing education stipend. CCRs are encouraged to find a career with the VMC. Our CCRs enjoy the challenges of the position as much as they enjoy the deeply rewarding opportunity to assist those in need.

 

We provide a supportive, collaborative workplace that prioritizes work/life harmony. We foster both professional and personal development and keep our focus on our team's overall wellness. We're proud of the excellent patient care we provide, and would love to add you to our team!

 

Prior veterinary experience is not required for this position, but excellent communication skills are absolutely essential. Those individuals with a sincere desire to help pet owners during sometimes difficult circumstances will find a fulfilling career with the VMC.

 

We are a 24-hour Emergency, Specialty and Critical Care center located in Syracuse, New York. We currently have a large team of full and part time emergency clinicians, as well as board certified specialists in surgery, internal medicine, radiology, critical care, and oncology. We also have a certified veterinary acupuncturist and a physical rehabilitation suite including underwater treadmill, hydrotherapy pool, and exercise room. Learn more about our practice at www.vmccny.com

 

The VMC offers a competitive compensation & benefits package. Evening, overnight, weekend, and holiday shifts all earn additional compensation differentials. Salary range negotiable for applicants with prior emergency/specialty veterinary experience. 

 

Please submit resumes with cover letter when applying.  Resumes without a cover letter will not be considered.

 

No phone calls, please.

Frequently Asked Questions

Is the salary disclosed for the Veterinary Client Care Representative position at vmccny?
The salary for this Veterinary Client Care Representative role at vmccny is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Veterinary Client Care Representative position at vmccny located?
This Veterinary Client Care Representative role at vmccny is based in East Syracuse, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Veterinary Client Care Representative role at vmccny full-time or part-time?
This is listed as a Full Time position. It is posted as a Veterinary Client Care Representative role in the CCR Team department at vmccny.
Which team or department does the Veterinary Client Care Representative at vmccny belong to?
This Veterinary Client Care Representative position is part of the CCR Team department at vmccny. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Veterinary Client Care Representative position at vmccny?
Click the "Apply Now" button on this page. You will be redirected to vmccny's official application portal hosted on bamboohr where you can submit your application directly.
When was the Veterinary Client Care Representative job at vmccny posted?
This Veterinary Client Care Representative position at vmccny was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Veterinary Client Care Representative
vmccny
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