Administrative Assistant

Overview

NaphCare is hiring an Administrative Assistant (AA) to join our healthcare team at the Montgomery County Detention Center in Montgomery, AL.

As an Administrative Assistant, you will provide clerical and administrative support to the healthcare team, helping ensure the smooth day-to-day operation of the medical department. This role is ideal for someone who is highly organized, detail-oriented, enjoys working in a fast-paced environment, and takes pride in keeping processes running efficiently behind the scenes.

Responsibilities may include: answering phones, routing inquiries, maintaining records, processing documentation, scheduling appointments, assisting with onboarding and recruiting activities, ordering supplies, coordinating medical records requests, and supporting various administrative functions within the healthcare unit.

Responsibilities

As an Administrative Assistant, you will provide clerical and administrative support to the healthcare team, helping ensure the smooth day-to-day operation of the medical department. This role is ideal for someone who is highly organized, detail-oriented, enjoys working in a fast-paced environment, and takes pride in keeping processes running efficiently behind the scenes. This is an administrative support role and does not provide direct patient care. Duties and responsibilities may include and not be limited to:

Administrative Duties:

• Receive and route visitors and inquiries and issues to the appropriate staff
• Transmit correspondence and medical records via mail, email or fax
• Perform various clerical and administrative functions, including ordering and maintaining an inventory of supplies and sorting and distribute all mail and interoffice correspondence
• Perform bookkeeping duties, such as preparation of expense reports and maintaining petty cash and receipts
• Transmit and maintain all medical claims and all subpoenas and/or medical record requests as required
• Assist the HSA and DON with recruiting efforts, credentialing, scheduling interviews, and processing new hire documentation
• Utilization management to include processing offsite referrals, appointments, patient registrations and transport requests
• Gather and maintain documentation required for all accreditation surveys

Qualifications

New grads are encouraged to apply!

Requirements / Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of 1 year of administrative, clerical, customer service, healthcare support, or office experience preferred.
• Strong computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel).
• Excellent organizational, communication, and time-management skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Must be able to pass all required facility background checks and drug screenings.

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.

Equal Opportunity Employer: disability/veteran

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