Customer Service

leaders· Office Team : Solutions Team
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📍 Largo, Florida, United StatesFull Time

About this role

Leaders Furniture is a 55 year old Florida family owned manufacturer and retailer specializing in quality outdoor furniture and accessories.   Our #1 goal is simple: “A Happy Customer the First Time.”

As a member of our Solutions Center team, you will become a go to team member delivering creative, personalized solutions that turn every customer interaction into a great experience and keep our industry-leading reputation strong.

What We Offer

  • Outstanding Work-Life Balance: Monday–Friday, 8:00 AM–6:00 PM (no nights or weekends!)
  • Small, friendly, and supportive office environment
  • Paid Time Off after 90 days
  • Comprehensive benefits: Health, Vision, Dental, Life Insurance, and 401(k) with company match
  • Extremely generous employee discount on premium furniture

What You’ll Do

  • Provide caring, one-on-one customer service to resolve issues and create happy, loyal customers
  • Serve as the central point of communication with customers, showroom teams, warehouse, distribution center, and vendors
  • Handle high volumes of professional phone calls and emails
  • Process and submit vendor warranty claims
  • Coordinate repairs with our in-house repair department
  • Quickly master multiple computer systems and become a trusted product expert on our furniture collections

What We’re Looking For

  • Customer service or retail experience (preferred)
  • A warm, positive attitude and genuine love for helping people
  • Professional verbal and written communication skills
  • Ability to work independently and collaboratively in a small team
  • Strong computer skills and a quick willingness to learn new systems
  • Self-motivated “Can Do” attitude with initiative to find creative solutions
  • Commitment to continuous learning and growth

Leaders Furniture maintains a drug-free workplace and conducts pre-employment background checks and drug testing.  Leaders Furniture is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, merit, and business needs.


This Employer uses E-Verify

 

Frequently Asked Questions

Is the salary disclosed for the Customer Service position at leaders?
The salary for this Customer Service role at leaders is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service position at leaders located?
This Customer Service role at leaders is based in Largo, Florida, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service role at leaders full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service role in the Office Team : Solutions Team department at leaders.
Which team or department does the Customer Service at leaders belong to?
This Customer Service position is part of the Office Team : Solutions Team department at leaders. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service position at leaders?
Click the "Apply Now" button on this page. You will be redirected to leaders's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Service job at leaders posted?
This Customer Service position at leaders was posted on May 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service
leaders
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