Advice Worker (CE participant)

thresholdireland· Services
Apply Now ↗
📍 Flexible, Ireland, Ireland📍 HybridCE Participant

About this role

Advice Worker, Community Employment (CE)


This is a Community Employment vacancy, to confirm you are eligible please contact your local Department of Social Protection.


Applicants must provide suitable references and be prepared to undertake Garda Vetting where applicable.


Purpose of job:


To work as part of a vibrant team, in a busy office environment, providing efficient
and effective advice and advocacy services to people who contact Threshold with
housing problems, with an emphasis on helping people to help themselves.


MAIN TASKS AND RESPONSIBILITIES

Working with service users. 

Establish full details of query.

Explore with and advise caller of all options and their possible effects.

Help caller choose course of action.
Provide caller with accurate information using agency information resources.

Support callers in taking action themselves.

If appropriate, undertake follow-up work on behalf of caller, including
advocacy and mediation or referral to other agency.

Keep accurate records of work with clients.


Development, training and administration.
To keep up-to-date with information resources and technology and with
relevant legislation, policies and practice.
In consultation with other staff members, identify staff training and
development needs.

To contribute to Thresholds research and lobbying function; particularly by identifying queries which have wider implications.

To attend training sessions and participate in staff meetings.
To maintain and develop links with other relevant agencies to share in the necessary administrative and domestic tasks (including updating information, filing, compiling statistics).


Skills Requirements

A level of basic IT skills to include Word and operation of a busy email account is essential. 

A commitment to customer service and willingness to help people experiencing housing problems.

Communication skills both written and verbal. 

Team work.

Commitment to learning and development.
Induction and ongoing training will be provided both in-house and externally

Frequently Asked Questions

Is the salary disclosed for the Advice Worker (CE participant) position at thresholdireland?
The salary for this Advice Worker (CE participant) role at thresholdireland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Advice Worker (CE participant) position at thresholdireland located?
This Advice Worker (CE participant) role at thresholdireland is based in Flexible, Ireland, Ireland, Hybrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Advice Worker (CE participant) role at thresholdireland full-time or part-time?
This is listed as a CE Participant position. It is posted as a Advice Worker (CE participant) role in the Services department at thresholdireland.
Which team or department does the Advice Worker (CE participant) at thresholdireland belong to?
This Advice Worker (CE participant) position is part of the Services department at thresholdireland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Advice Worker (CE participant) position at thresholdireland?
Click the "Apply Now" button on this page. You will be redirected to thresholdireland's official application portal hosted on bamboohr where you can submit your application directly.
When was the Advice Worker (CE participant) job at thresholdireland posted?
This Advice Worker (CE participant) position at thresholdireland was posted on Mar 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Advice Worker (CE participant)
thresholdireland
Apply for this role ↗

You'll be redirected to thresholdireland's official application page on bamboohr.