Aftersales Manager

hawcogroup· Service
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📍 Inverness, Highland, United KingdomFull Time

About this role

Aftersales Manager - Commercial Vehicles Inverness

 

We are currently recruiting for an Aftersales Manager in our Commercial Vehicles branch.

 

The successful candidate will ideally have a service technical background and will need to have the ability to work to deadlines/targets, motivate a team and be committed to delivering high standards of customer care.

  

On offer are exceptional opportunities for development and a competitive remuneration package.

 

Key Responsibilities:


  • To manage the process of optimising workshop and parts resources to meet agreed departmental budgets.
  • To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
  • Ensure understanding and adherence to the requirements of Brand service requirements and customer satisfaction indicators.
  • Maintain a clean, well-decorated and tidy workshop to achieve the highest standards of workshop presentation
  • To calculate and manage the effective use of workshop and Parts resources for the Brand
  • Endeavour to enhance facilities, improve technical skills and achieve high standards of workmanship
  • Help Hawco achieve industry-leading standards of process efficiency and cost control:
  • Manage Aftersales standards in accordance with HSO/VQM requirements.
  • Maintain safe working practices and abide by the working rules and standards of the Brand.
  • Maintain and develop own skills and technical knowledge. Agree development plan with Brand Manager.
  • Interact with members of other departments/sites to develop a “One Business” team culture.


What you’ll need:


  • Previous technician experience is advantageous 
  • Previous management experience is advantageous 
  • A proven track record in achieving and exceeding monthly sales objectives
  • Friendly and professional with enthusiasm for great customer service
  • Team-player and ability to build an effective team
  • A full and valid UK Driving Licence


Our Offer to You:


  • Generous Annual Leave
  • Competitive Salary
  • High earning potential through Commission or Bonus
  • Company Car
  • Extensive Brand Training
  • Great learning and career opportunities
  • Discount on new and used cars 
  • Discounted servicing, parts and accessories
  • Employee customer referral scheme
  • Contributory Pension Scheme
  • Cycle to Work Scheme
  • Wellbeing Scheme

 

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

 

The company reserves the right to close the role earlier should sufficient applications be received.

 

By applying for this role you accept our Terms & Conditions and Privacy Policy which can be found at www.hawcogroup.co.uk

Frequently Asked Questions

Is the salary disclosed for the Aftersales Manager position at hawcogroup?
The salary for this Aftersales Manager role at hawcogroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Aftersales Manager position at hawcogroup located?
This Aftersales Manager role at hawcogroup is based in Inverness, Highland, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Aftersales Manager role at hawcogroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Aftersales Manager role in the Service department at hawcogroup.
Which team or department does the Aftersales Manager at hawcogroup belong to?
This Aftersales Manager position is part of the Service department at hawcogroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Aftersales Manager position at hawcogroup?
Click the "Apply Now" button on this page. You will be redirected to hawcogroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Aftersales Manager job at hawcogroup posted?
This Aftersales Manager position at hawcogroup was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Aftersales Manager
hawcogroup
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