Residential Service Plumber

coolmenow· Plumbing
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📍 Austin, Texas, United StatesFull Time

About this role

Job Description


Job Title: Residential Service Plumber

Location: Austin, TX

Company: McCullough Austin Plumbing LLC

 

About Us:

McCullough Heating, Air Conditioning & Plumbing is the largest family-owned residential HVAC & Plumbing service provider in Austin, TX with a sterling reputation built over 40 years. We are dedicated to not only providing top-notch service but also educating and engaging our community. 
As a Residential Service Plumber, you will be a critical part of our team, ensuring our customers receive world-class service.


Why Join Our Team?

We are a company that values integrity, professionalism, and community.  You will be part of a supportive team where your contributions make a real impact.  We invest in your growth with ongoing training and career development.  Our reputation for five-star service means you’ll be proud to wear our name.


Key Responsibilities:

You will perform plumbing maintenance, Installations, diagnostics, and repairs in residential settings. Your role requires a commitment to quality, strong technical skills, and the ability to communicate solutions effectively to our customers.


Service Excellence:  Perform plumbing diagnostics, repairs, installations, and maintenance in residential and light commercial settings with accuracy and efficiency.  Document work performed and communicate effectively with team members and customers.

Customer Focus: Build lasting relationships with customers by providing professional, friendly, and transparent service and education.

Technical Proficiency: Maintain up-to-date knowledge of plumbing technologies and best practices. Stay informed to ensure compliance with safety protocols, local codes, and company procedures. 

Sales and Recommendations: Identify opportunities for upgrades, maintenance plans, and accessories that enhance the customer experience. 

Professionalism: Represent the company with a polished appearance, courteous demeanor, and strong work ethic. Respect customer property and leave work areas clean and orderly.

Team Collaboration: Work closely with the HVAC service and sales departments along with management to achieve team goals and exceed customer expectations.

Community Involvement: Participate in community events and initiatives as part of our commitment to giving back to the Austin area.

 

Qualifications:

Experience: Minimum 2 years of residential plumbing experience.

Certification: Tradesman, Journeyman or Master Plumbing License

Skills: Strong diagnostic and troubleshooting abilities, excellent communication, and customer service skills.

Physical Demands: Ability to work in varying environments and lift up to 50 lbs.

Work Ethic: Punctual, reliable, and self-motivated, with a commitment to excellence.

Technology Proficiency: Familiarity with service management software (ServiceTitan preferably), mobile devices, and diagnostic tools.


Compensation & Schedule:

  • Monday through Friday
  • Commission based: Up to 20%, 18% guaranteed and 2% bonus for efficiency & reviews

Benefits:

  • 401(k) w/ company match
  • Health insurance ($0 Ded / $0 Copay / $0 Coins)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • STD / LTD insurance
  • Critical illness / Accident insurance
  • Paid time off
  • Employee assistance program
  • Paid training and ongoing professional development
  • Dispatch from home
  • Company vehicle and fuel card
  • Referral program

Frequently Asked Questions

Is the salary disclosed for the Residential Service Plumber position at coolmenow?
The salary for this Residential Service Plumber role at coolmenow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Residential Service Plumber position at coolmenow located?
This Residential Service Plumber role at coolmenow is based in Austin, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Residential Service Plumber role at coolmenow full-time or part-time?
This is listed as a Full Time position. It is posted as a Residential Service Plumber role in the Plumbing department at coolmenow.
Which team or department does the Residential Service Plumber at coolmenow belong to?
This Residential Service Plumber position is part of the Plumbing department at coolmenow. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Residential Service Plumber position at coolmenow?
Click the "Apply Now" button on this page. You will be redirected to coolmenow's official application portal hosted on bamboohr where you can submit your application directly.
When was the Residential Service Plumber job at coolmenow posted?
This Residential Service Plumber position at coolmenow was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Residential Service Plumber
coolmenow
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