Corporate IT Associate
fusang· Technology
About this role
Key responsibilities
- Handling daily Tier-1 and 2 technical requests on desktop support, data network and server management in Local Office.
- Designing and implementing new network solutions and/or improving the efficiency of current networks.
- Managing the in-house helpdesk ticketing system and responding to customer requests based on the Service Level Agreements and escalation matrix.
- Using automation tools/workflows to streamline repetitive tasks, monitor the systems and pushing security updates remotely or by working with local IT support
- Manage and control the deployment of desktop software applications
- Managing external vendors and coordinating IT procurements.
- Carrying out service performance reviews and generating monthly reports.
- Handling employee onboarding/offboarding processes.
- Ensuring adherence to security hygiene, access control policies, and IT governance standards.
Job qualifications and skill sets
- The candidate must possess at least a Diploma or bachelor’s degree in information technology, computer science or any technical discipline with at least 1 year experience being hands on.
- Experience in setting up Operating Systems on either Windows, Mac or Linux including upgrading and installing patches, setting up tools, managing firewalls etc.
- Experience with DLP policies
- Experience with Endpoint/Asset Management
- Experience with IT Ticketing Systems
- Experience in documenting processes and monitoring performance metrics.
- Experience in MDM platform.
- Experience with AD integration with a 3rd party platform is a plus.
- Excellent problem solving and analytical skills.
- An ideal candidate must be willing to look outside the box for solutions and should enjoy working with different tools.
- Able to work independently with minimal supervision
- Able to speak and discuss ideas in English
Frequently Asked Questions
Is the salary disclosed for the Corporate IT Associate position at fusang?
The salary for this Corporate IT Associate role at fusang is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Corporate IT Associate position at fusang located?
This Corporate IT Associate role at fusang is based in Federal Territory Labuan & Kuala Lumpur / Johor, Malaysia, Malaysia, Hybrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Corporate IT Associate role at fusang full-time or part-time?
This is listed as a Full Time position. It is posted as a Corporate IT Associate role in the Technology department at fusang.
Which team or department does the Corporate IT Associate at fusang belong to?
This Corporate IT Associate position is part of the Technology department at fusang. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Corporate IT Associate position at fusang?
Click the "Apply Now" button on this page. You will be redirected to fusang's official application portal hosted on bamboohr where you can submit your application directly.
When was the Corporate IT Associate job at fusang posted?
This Corporate IT Associate position at fusang was posted on Mar 6, 2025. Apply as soon as possible — early applications are often reviewed first.
Corporate IT Associate
fusang
You'll be redirected to fusang's official application page on bamboohr.