Receptionist
bvcasa· Residential
About this role
Job Purpose
Operate the switchboard; provide excellent customer service over the phone and in person to agency guests, clients, and other visitors. Provide clerical and administrative support to executive management.
Job Description
- Operate the switchboard; answer and transfer calls, take messages if needed, provide customer support to clients, guests, and visitors over the phone and in person.
- Draft letters, email and other correspondence needed by executive management.
- Assist in the preparation of reports for internal and external audiences.
- Perform data entry into spreadsheets and other forms for internal tracking purposes.
- Maintain client confidentiality in accordance with Federal Confidentiality laws and BVCASA policy and procedures.
- Maintain accurate documentation of visitor sign in/out logs, community service documentation, and other tasks needed to ensure compliance with contract requirements, state rules, and agency policies and procedures.
- Direct staff, clients, and guests as needed to ensure smooth business operation and efficiency.
- Complete all documentation and reports in a timely manner as required to meet deadlines.
- Respond to all communication from both internal and external sources in a professional and timely manner.
- Represent the organization in a professional manner at all times.]
- Other duties as assigned by supervisor or Executive Director.
Qualifications, Skills, and Requirements
Qualifications
Graduation from an accredited high school or GED, some college preferred. A minimum of two years’ experience in office management, filing systems, or clerical duties.
Preferred Knowledge, Skills, and Abilities
- Strong ability to communicate effectively, orally, and in writing.
- Strong computer skills, particularly in Microsoft Word and Excel.
- Ability to establish and maintain effective working relationships with staff, clients, and the general public.
- Some knowledge of computer operations.
- Ability to represent BVCASA with a positive image.
- Must have a high standard of professional ethics and integrity with all clients, community members and BVCASA personnel.
Other Requirements
Must have a current driver’s license, reliable transportation, and a telephone.
Frequently Asked Questions
Is the salary disclosed for the Receptionist position at bvcasa?
The salary for this Receptionist role at bvcasa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Receptionist position at bvcasa located?
This Receptionist role at bvcasa is based in Bryan, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Receptionist role at bvcasa full-time or part-time?
This is listed as a Full Time position. It is posted as a Receptionist role in the Residential department at bvcasa.
Which team or department does the Receptionist at bvcasa belong to?
This Receptionist position is part of the Residential department at bvcasa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Receptionist position at bvcasa?
Click the "Apply Now" button on this page. You will be redirected to bvcasa's official application portal hosted on bamboohr where you can submit your application directly.
When was the Receptionist job at bvcasa posted?
This Receptionist position at bvcasa was posted on Nov 2, 2021. Apply as soon as possible — early applications are often reviewed first.
Receptionist
bvcasa
You'll be redirected to bvcasa's official application page on bamboohr.