Account Manager

kotahi· Customer & Growth
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📍 Auckland, CBD, New ZealandFull Time Permanent

About this role

We are looking for an Account Manager that is responsible for building and growing Kotahi’s customer base by identifying new commercial opportunities and developing strong, trust-based, day-to-day relationships with customers. 


As a growth-focused role (70% hunting), the Account Manager actively engages the market to generate 
qualified leads, understand emerging customer needs, explore service requirements, and bring new opportunities into Kotahi. The remaining 30% of the role focuses on managing and nurturing a defined customer portfolio; maintaining strong, trusted daily relationships, supporting customers through operational realities, and ensuring a consistent, high-quality service experience. The Account Manager proactively identifies dissatisfaction or 
emerging risks and acts early to address and resolve issues, ensuring continuity and customer confidence.


The role also supports renewal cycles and contract continuity, ensuring existing customers remain aligned to Kotahi’s value proposition and connected to growing opportunities within the network. Account Managers work closely with Freight Solutions Specialists and operational teams to support the development of feasible, value-driven solutions that meet customer requirements. This role strengthens Kotahi’s ability to deliver scalable, repeatable, and high-quality customer management, ensuring customers experience reliable execution and a consistent connection to Kotahi’s freight solutions. 


If this sounds like you, click on apply!

Frequently Asked Questions

Is the salary disclosed for the Account Manager position at kotahi?
The salary for this Account Manager role at kotahi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager position at kotahi located?
This Account Manager role at kotahi is based in Auckland, CBD, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager role at kotahi full-time or part-time?
This is listed as a Full Time Permanent position. It is posted as a Account Manager role in the Customer & Growth department at kotahi.
Which team or department does the Account Manager at kotahi belong to?
This Account Manager position is part of the Customer & Growth department at kotahi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager position at kotahi?
Click the "Apply Now" button on this page. You will be redirected to kotahi's official application portal hosted on bamboohr where you can submit your application directly.
When was the Account Manager job at kotahi posted?
This Account Manager position at kotahi was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager
kotahi
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