Senior Product Sales Assistant
About this role
* GENERAL JOB FUNCTION:
- The Senior Product Sales Assistant concentrates on communication with sales/agents and customers directly or indirectly, production units, to make sure all activities related to order management is always under control
* RESPONSIBILITIES, DUTIES & AUTHORITIES:
Main responsibility:
- Supervising, monitoring and making sure that all orders are timely and correctly updated in the D365 order management system by his/her staff. Product Sales Assistant is responsible that all customer requirements and needs are timely and clearly communicated to all related departments within ScanCom.
- Take proactive action with agents/customers and related departments.
- He/she is proactive in problem solving, training, big picture management and team motivation with the support and advice from the Team Leader.
- Communicate directly or indirectly with customers in the market, as signed by Team Leader
- Support Team Leader to prepare and manage all required materials for meetings with customers either in Europe or Vietnam, participate in customer meetings.
- Work with the Product Sales Coordinator with information on collections, marketing materials
- Guide and ensure all changes are updated correctly by the relevant team member in D365
- Understand Product & Sales Operations procedures, implement and educate the staff, properly.
- Build close interaction between Own Manufacturing and Contract Manufacturing Production unit, QA, GPM, and TD.
- Supports the System Coordinator in troubleshooting by all daily activities. Transfers his experience and knowledge to the Sales Assistant.
* WORKING RELATIONSHIP:
- Internal:
All relevant departments in SCVN
- External: Customers or any third parties in case.
- Reporting:
+ Superior: Sales Operations Manager, GMS, Group CCO
+ Subordinate: None
* EXPERIENCE & QUALIFICATION:
Must requirement:
- College/Bachelor Degree major in International Business, Business Administration, Economics, English, Trading or similar fields
- At least 03 years Sales and marketing in B2B experience within in Furniture industry, exporting industries or Purchase order field
- Familiar with shipping and oversea trading
- Having very good skill in using computer especially MS Excel
- Fluently in speaking and writing Vietnamese and English
Important requirement:
- Customer relationship management skills
- Handling of sales activities and punctuality
- Strong customer communication and relationship skills
- Problem solving skills
- Key account management skills.
- Proactive, dynamic and learning growth
- Systematically approach thinking
- Good communication, motivation, problems & solving, teamwork, time management.
- Ability to work as a part of team
* WORKING CONDITION:
- Working place: ScanCom Vietnam, Song Than 1 IP, Di An Ward, Ho Chi Minh City, Viet Nam
- Working time: Full time
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You'll be redirected to scancom's official application page on bamboohr.