Information Technology Support Specialist
About this role
We are seeking an experienced and skilled Information Technology Support Specialist to join our team. In this role, you will be responsible for assisting with day-to-day operations and providing efficient technical support services under the guidance of the Information Technology Manager. Responsibilities:
- Provide support and assistance to computer system users, addressing their technical needs
- Track all instances of support using IT ticketing and tracking software
- Collaborate with the IT Manager to identify security threats, violations, and potential updates or changes in processes
- Oversee the organization's data and internal information, including maintaining, backing up, and securing databases
- Determine when to update virus protection systems, and facilitate or perform needed updates
Requirements:
- Associate's degree with related coursework preferred; high school diploma or equivalent required
- Valid driver's license
- Minimum of 5 years of experience in Information Technology, with industry certifications
- Excellent verbal and written communication skills
- Proficient in the latest IT systems and management technologies
- Ability to multitask, problem-solve, and organize tasks effectively
- Strong interpersonal skills and a thorough understanding of IT and its practical applications
- Physical ability to sit for extended periods, lift up to 15 lbs, and travel as needed
- Mental ability to communicate effectively in English, both verbally and in writing
- Availability to work extended hours or longer workweeks as needed
Preferred Qualifications:
- Bachelor's degree in Computer Science
- 10 years of experience in Information Technology, with industry certifications
Benefits:
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth and development
- Dynamic and supportive work environment
If you're a skilled IT professional looking to grow your career in a collaborative and innovative environment, we'd love to hear from you.
Frequently Asked Questions
Is the salary disclosed for the Information Technology Support Specialist position at cornerstonedetention?
The salary for this Information Technology Support Specialist role at cornerstonedetention is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Information Technology Support Specialist position at cornerstonedetention located?
This Information Technology Support Specialist role at cornerstonedetention is based in Montgomery, Alabama, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Information Technology Support Specialist role at cornerstonedetention full-time or part-time?
This is listed as a Full Time position. It is posted as a Information Technology Support Specialist role in the IT department at cornerstonedetention.
Which team or department does the Information Technology Support Specialist at cornerstonedetention belong to?
This Information Technology Support Specialist position is part of the IT department at cornerstonedetention. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Information Technology Support Specialist position at cornerstonedetention?
Click the "Apply Now" button on this page. You will be redirected to cornerstonedetention's official application portal hosted on bamboohr where you can submit your application directly.
When was the Information Technology Support Specialist job at cornerstonedetention posted?
This Information Technology Support Specialist position at cornerstonedetention was posted on Mar 19, 2025. Apply as soon as possible — early applications are often reviewed first.
Information Technology Support Specialist
cornerstonedetention
You'll be redirected to cornerstonedetention's official application page on bamboohr.