Niche Dog Daycare & Global Pet Foods - Canine Coach/Pet Care Specialist

Canine Coach & Pet Care Specialist

Locations: Niche Dog Daycare & Global Pet Foods (Greater Moncton & Dieppe Area) Job Type: Full Time

About the Role

We are growing and looking for a dynamic, passionate pet lover to join our team in a unique hybrid role! In this position, you will split your time between Niche Dog Daycare and Global Pet Foods.

At Niche, we believe daycare is about structured care, learning, and enrichment. At Global Pet Foods, we are dedicated to helping pet owners provide the best nutrition and health solutions for their household pets. If you are professional, friendly, and want to make a difference in the lives of pets both through hands on daycare enrichment and expert retail advice, this is the perfect fit for you!

Our Core Values

Can you live our values every day?

• Care: We are compassionate and love helping pets and pet lovers.
• Team 1st: We are inclusive, respectful, and supportive of one another.
• Curiosity: We continuously learn, problem-solve, and provide solutions.
• Engaged: We are proud of what we do and uphold high standards.
• Achievement: We work hard, meet our goals, and get things done.
• Fun: We all contribute to a fun, positive, and safe environment.

What You’ll Do

Daycare & Dog Management (Niche Dog Daycare)

• Supervise and actively engage dogs in both small and large dog rooms.
• Coach and guide dogs using safe, humane, training focused methods while monitoring behavior, energy levels, and group dynamics.
• Assist with dog boarding care, including feeding, cleaning, and enrichment activities.

Retail & Customer Service (Global Pet Foods)

• Provide excellent customer service and nutritional advice to help pet owners.
• Meet and exceed daily, weekly, and monthly sales targets.
• Handle cash management, inventory maintenance, and store merchandising.
• Represent Global Pet Foods at local trade shows and events.

Facility & Operations (Shared Duties)

• Maintain a clean, organized, and safe facility at all times across both work environments.
• Undergo frequent training (product knowledge, dog behavior, and health & safety).
• Work collaboratively to ensure a positive experience for pets, customers, and coworkers.

What We’re Looking For

• Bilingualism: Ability to speak, read, and write in English and French is highly preferred/required.
• Experience: Sales, retail, or customer service experience is required. Entry level dog handlers are welcome, but previous experience with dogs (or owning a pet) is a strong asset. Education in basic animal/human nutrition is a bonus.
• Physical Abilities: Must be able to lift 40 lbs regularly, stand for long periods, and physically manage active dogs of various sizes and temperaments.
• Flexibility: Willingness to work days, weekends, and evenings across multiple locations. Reliable transportation is a must.
• Skills & Traits: Strong communication, numeracy, and problem-solving skills. You are highly comfortable with digital media (Facebook, email, training portals), detail oriented, energetic, and open to change.

What We Offer

• Compensation: $18/hour + competitive bonus programs based on team sales goals.
• Time Off: 2 weeks of vacation (pro-rated), 8 paid public holidays, and 5 paid personal/sick days per year. Fair scheduling.
• Retirement & Health: Registered Retirement Savings Plan (RRSP) with 5% employer matching. Extended medical, dental, and vision coverage, plus basic life insurance, disability, and an Employee Family Assistance Program (EFAP).
• Training: Paid Pet First Aid training, hands-on dog behavior coaching, and ongoing retail/nutrition education.
• Amazing Pet Perks: Free daycare for your dog while you are working (must meet daycare requirements), plus fantastic product discounts and free products at Global Pet Foods!

How to Apply

Please submit your resume and a brief introduction outlining your customer service background, your experience with dogs, and why you’d like to join our hybrid team.

Learn more about us at: www.nichedogdaycare.com