Mobile Crisis Response Worker - Kenora

Why join CMHA Kenora?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Healthcare of Ontario Pension Plan (HOOPP)
• Comprehensive Health Benefits
  • Employee & Family Assistance Program
• Paid Vacation Days
• Learning & professional development opportunities

Deadline to apply: June 15th, 2026

Mobile Crisis Response Worker (Registered Health Care Professional)

Mobile Crisis – Kenora

Employer: CMHA Kenora Branch

Job Title: Mobile Crisis Response Worker (Registered Health Care Professional)

Work Location: Kenora

Employment Status: Full-Time (Existing Position)

Salary: $68,835 - $85,729

For more information, please visit www.cmhak.on.ca

Overview:

This member of the Canadian Mental Health Association works alongside the Ontario Provincial Police to respond to individuals in a mental health crisis. This member is assigned to the Ontario Provincial Police detachment and provides mobile crisis response to individuals of all ages in the City of Kenora and surrounding area, including the Township of Sioux Narrows and Nestor Falls. The Mobile Crisis Response Worker completes a comprehensive mental health assessment and links individuals to appropriate mental health services. The Mobile Crisis Response Worker also provides follow-up to individuals within 24 hours of the initial crisis intervention. This position reports directly to the Chief Executive Officer of the Canadian Mental Health Association, Kenora Branch.

Qualifications:

BSW, MSW or registration with the College of Nurses of Ontario

Registration or eligible for registration with a regulatory College

Expertise in mental health/illness and mental health difficulties and treatment modalities

Assessment/ Evaluation skills

Working knowledge of community resources and agencies

Ability to work independently and in a team environment

Ability to manage conflict and crisis situations

Ability to work shift work and be flexible with hours

Provide on call support as required

Computer literacy and recording skills

Cultural Competence for diverse populations

Valid Driver’s License

Criminal Records Check

Certification in CPR and First Aid or willingness to obtain same

Duties:

• Adherence to all policies of the CMHA Kenora Branch
• Assurance of confidentiality of all client, personnel and organizational records and information
• Maintenance of client files and data files including updating of client information consistent with policies and procedures of the CMHA Kenora Branch
• Maintenance of professional qualifications and registration
• Provide crisis intervention and Advocacy
• Collaborate with emergency services to stabilize crisis issues of individuals
• Provide short-term crisis support services in order to facilitate a successful transition to longer-term supports and services
• Provide short term follow-up and support to individuals following a crisis assessment
• Provide resources and supports to family members of individuals in crisis
• Provide education and support to key stakeholders for the purpose of enhancing crisis services within Kenora
• Assessment of client needs and mental status and the development of appropriate recovery plans
• Facilitate and monitor crisis recovery plans
• Assist police officer(s) by providing guidance and expertise in determining apprehension criteria through de-escalation techniques
• Assist at hospital if any apprehension under the mental health act occurs of an individual
• Participation in ongoing training and education and application of new skills to practice
• Coordinate shift management as per established policies and procedures
• Knowledge and implementation of trauma informed care
• Participate in staff meetings and recovery plan meetings
• Participate on specific Committees or task or work groups as assigned by the Chief Executive Officer (e.g. Rapid Intervention Services Table)
• Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
• Ensure client safety and client safety activities are emphasized throughout orientation of new staff members
• Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
• Participation in administrative and office functions
• Responsible for self care
• Other duties as directed

How to Apply:

Please submit your cover letter and resume to: careers@cmhak.on.ca 

The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.