Self Direction Program Specialist
kanrad· Implementation
About this role
Summary
As a Self-Direction Program Specialist at KanTime, you will serve as a key implementation lead and subject matter expert in Self-Directed Services (SDS), including Financial Management Services (FMS), Participant-Directed Services, and Employer Authority models. You will guide customers through the end-to-end onboarding, configuration, training, and go-live processes using KanTime’s industry-leading SaaS platform. This role requires deep knowledge of SDS workflows, Medicaid waivers, and program rules, combined with a consultative approach to training and project management.
Duties & Responsibilities
- Lead end-to-end implementations of KanTime’s Self-Directed Services platform, including discovery, setup, training, go-live support, and transition to ongoing support.
- Train agency staff and stakeholders (financial intermediaries, case managers, employers, participants) on KanTime’s SDS workflows and features.
- Configure system components specific to SDS including budgeting, payroll mapping, timesheet capture, employer/worker setup, spending plans, and program-specific rule engines.
- Serve as the SME for Medicaid waivers and Self-Directed programs across various states, guiding clients through best practices and compliance with state and federal regulations.
- Develop and maintain implementation project plans specific to SDS with defined milestones, deliverables, and success criteria.
- Collaborate cross-functionally with Product, Engineering, QA, and Support teams to resolve implementation issues and enhance SDS-related product capabilities.
- Assist in preparing custom training content, knowledge base articles, and go-live readiness materials tailored for the SDS client base.
Requirements
- 3+ years of experience working in or implementing Self-Directed Services or Financial Management Services (FMS) programs
- Strong knowledge of Medicaid waiver programs, EVV (Electronic Visit Verification), and SDS models (Employer Authority, Budget Authority, Agency with Choice)
- Prior experience with SaaS or EMR/EHR software implementation or training preferred
- Exceptional written and verbal communication skills
- Strong project management, client engagement, and cross-functional collaboration experience
- Ability to travel occasionally (up to 20%) for onsite implementations or trainings
Frequently Asked Questions
Is the salary disclosed for the Self Direction Program Specialist position at kanrad?
The salary for this Self Direction Program Specialist role at kanrad is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Self Direction Program Specialist job at kanrad remote?
Yes, this Self Direction Program Specialist position at kanrad is remote, with team members based in Dallas, Texas, United States, Remote. You can work from home or anywhere in the supported regions.
Is the Self Direction Program Specialist role at kanrad full-time or part-time?
This is listed as a Full Time position. It is posted as a Self Direction Program Specialist role in the Implementation department at kanrad.
Which team or department does the Self Direction Program Specialist at kanrad belong to?
This Self Direction Program Specialist position is part of the Implementation department at kanrad. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Self Direction Program Specialist position at kanrad?
Click the "Apply Now" button on this page. You will be redirected to kanrad's official application portal hosted on bamboohr where you can submit your application directly.
When was the Self Direction Program Specialist job at kanrad posted?
This Self Direction Program Specialist position at kanrad was posted on Apr 29, 2025. Apply as soon as possible — early applications are often reviewed first.
Self Direction Program Specialist
kanrad
You'll be redirected to kanrad's official application page on bamboohr.