IT Field Engineer
moorecomputing· Technical
About this role
Job Summary
Our Field Engineers support end-user clients both onsite and by remote support. By working within many client environments and as a part of a highly skilled technical team, the chosen candidate will accelerate his/her learning path, technical skill sets, and personal net worth. We offer a competitive salary and benefits package, and as proven by the long tenure of our employees, is a fun and challenging place to work.
Responsibilities and Duties
- Provide onsite and remote support to end users and client network administrators to resolve a wide variety of IT issues
- Resolve numerous service requests each day
- Support various versions of desktop operating systems
- Work with 3rd party vendors to support client line-of-business applications
- Troubleshoot and repair personal computers
- Monitor client backups and remediate backup failures
- Administer client Office 365 accounts
- Detect and remove viruses and malware
- Precisely document problems and resolutions steps
Qualifications and Skills
Work Experience Requirements
- Minimum 3 years (5 preferred) experience in IT supporting end-user clients
- Experience helping users by telephone with remote control technology
- Experience supporting the Microsoft product stack
Behavioral Traits and Skills Required:
- Positive, upbeat attitude and phone demeanor
- Top-notch customer service skills
- Ability to clearly and concisely communicate with client end users
- Ability to quickly change direction and react to changes in work assignments
- Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
- Ability to work as part of a team
- Strong organizational skills
- Analytical, troubleshooting, and problem solving skills
- Must be able to pass a background check
Frequently Asked Questions
Is the salary disclosed for the IT Field Engineer position at moorecomputing?
The salary for this IT Field Engineer role at moorecomputing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Field Engineer position at moorecomputing located?
This IT Field Engineer role at moorecomputing is based in Saint Louis, Missouri, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Field Engineer role at moorecomputing full-time or part-time?
This is listed as a Full Time position. It is posted as a IT Field Engineer role in the Technical department at moorecomputing.
Which team or department does the IT Field Engineer at moorecomputing belong to?
This IT Field Engineer position is part of the Technical department at moorecomputing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Field Engineer position at moorecomputing?
Click the "Apply Now" button on this page. You will be redirected to moorecomputing's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT Field Engineer job at moorecomputing posted?
This IT Field Engineer position at moorecomputing was posted on Oct 13, 2021. Apply as soon as possible — early applications are often reviewed first.
IT Field Engineer
moorecomputing
You'll be redirected to moorecomputing's official application page on bamboohr.