Client Service Representative
oldnational
FULL TIME
Client Service Representative
nuleaf· Customer Service
About this role
Client Success Representative (CSR)
NuLeaf Lawn Care – Springfield, VA
Full-Time | Customer Service | Career Growth Opportunity
NuLeaf Lawn Care is growing, and we’re looking for a dependable, positive, and driven Client Service Representative to join our team. If you enjoy helping people, solving problems, and working in a fast-paced environment, this is a great opportunity to build a long-term career with a company that values its team.
Pay & Benefits
- $20–$25/hour (based on experience)
- Performance-based bonuses
- Health insurance
- 401(k) with company match up to 3.5%
- Paid holidays
- Generous PTO
- Paid training and ongoing development
- Opportunities for advancement within the company
Schedule
- Full-time
- Monday–Friday
- Overtime available/required during peak seasons
Responsibilities
- Answer inbound calls, texts, and emails from customers
- Make outbound follow-ups to resolve issues and ensure satisfaction
- Deliver excellent service with a focus on first-call resolution
- Assist with scheduling, billing, and service-related questions
- Process payments and maintain accurate customer records
- Coordinate with internal teams to ensure smooth operations
- Support customer retention through proactive communication and problem-solving
Requirements
- 2+ years of customer service experience preferred
- High school diploma or GED
- Strong computer skills and typing speed (40+ WPM)
- Excellent verbal and written communication skills
- Strong time management and organizational skills
- Ability to multitask in a fast-paced environment
- Positive attitude and strong work ethic
What We’re Looking For
- Someone who genuinely enjoys helping people
- A team player who takes ownership and follows through
- Coachable, adaptable, and eager to grow
- Calm and professional under pressure
About NuLeaf Lawn Care
At NuLeaf Lawn Care, our mission is to positively impact our community, our customers, and the environment—one lawn at a time. We take pride in delivering high-quality service while building lasting relationships with our customers.
Frequently Asked Questions
Is the salary disclosed for the Client Service Representative position at nuleaf?
The salary for this Client Service Representative role at nuleaf is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Representative position at nuleaf located?
This Client Service Representative role at nuleaf is based in Lorton, Virginia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Representative role at nuleaf full-time or part-time?
This is listed as a Full Time position. It is posted as a Client Service Representative role in the Customer Service department at nuleaf.
Which team or department does the Client Service Representative at nuleaf belong to?
This Client Service Representative position is part of the Customer Service department at nuleaf. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Representative position at nuleaf?
Click the "Apply Now" button on this page. You will be redirected to nuleaf's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Service Representative job at nuleaf posted?
This Client Service Representative position at nuleaf was posted on Mar 23, 2023. Apply as soon as possible — early applications are often reviewed first.
Client Service Representative
nuleaf
You'll be redirected to nuleaf's official application page on bamboohr.