Assistant Program Director - Reintegration Program

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.

Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.

Must be able to successfully pass a background check and drug test upon receiving an offer of employment.

To view Refuge for Women's benefits, click HERE.

Position Overview:

The Assistant Program Director reports to the Program Director and works within the Refuge for Women program providing assistance where needed with Reintegration Program Residents. This includes both administrative and case management responsibilities directly with residents.

Your team contribution:

This position will cultivate a strong partnership with the Program Director and provide the necessary one-on-one support that Reintegration residents need to take the next step toward healthy independence. The APD will provide accountability and assistance as needed to help residents progress toward their goals. 

You’ll be successful if:

You have strong follow-through. You use your administrative talents to help residents take the necessary steps to meet their goals. You have firm boundaries and are able to delegate responsibility to the resident when appropriate. 

Case Management

• Facilitate monthly resident assessments, score and enter life skills surveys into tracking file, enter grant activity data
• Responsible for developing and implementing individual service plans, making community referrals, on-going reassessment of the service plans and follow up. Updates service plans as needed.
• Coordinate all services for each individual client, including advocacy, giving information about community resources, etc.
• Assist with transportation to and from meetings

Administrative and Program Responsibilities

• Assist in the management and leading of Survivor Support Groups
• Perform weekly house check-in’s 
• Be a point of contact for Reintegration Residents and Reintegration needs 
• Assist in the intake of new residents 
• Follow procedures for crisis or other unexpected situations with RIP and program residents that may arise 
• Assure the cleanliness, order, and upkeep of the physical facility, grounds and equipment

Skills & Qualifications

• Strong written and verbal communications skills including proficiency in MS Office and Google applications

• Ability to adapt to frequently changing priorities and handle crisis situations

• Experience with office administration, identifying resources and service providers in the community
• Strong servant leadership and teamwork skills
• Teachable, self-motivated, organized
• Loving but firm temperament, willing to take initiative in stressful situations

Qualifications

• Proficiency with emergency or crisis procedures
• Knowledge about addict behaviors and trauma is very helpful
• Familiarity with 12-step or similar healing and recovery program (e.g. Celebrate Recovery)
• Must be able to operate a motor vehicle safely and confidently at all times of day or night
• Case management certification and experience is a plus, but not required