Direct Support - Virtual Connection Specialist Days

This is working at EPI – connecting people, creating opportunities, and nurturing growth.

Exceptional Persons, Inc. (EPI) is a EIGHT-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.

Join us! We have a new and exciting position for a Direct Support Professional (DSP) - Virtual Connection Specialist.  The Virtual Connection Specialist will support the needs of direct support staff and persons served and assist onsite staff through virtual supports such as video, sensors, two-way communication and other technology.

The weekly schedule for this position is Saturday and Sunday - and one week day required preferably between Wednesday, Thursday, or Friday 8:00 am - 8:00 pm.

Working for EPI has its benefits. Many benefits.

Full benefits are offered for full-time positions (30+ hours/week)

• Advance your career through our career advancement program. As you complete each certification, you'll advance to a new position with a $1.00 per hour increase in pay.
• Health, dental, vision, and life insurance plans (even pet insurance!)
• Three- and four-day workweeks (lots of work/life balance). 
• Generous paid time off 
• 401(k)* employer match up to 6% (also available to part-time employees) and flex spending plan
• Free telemedicine and virtual counseling
  
• Paid training
• Immediate employee discounts (gym memberships, and more!)

As a DSP - Virtual Connection Specialist, you will experience personal GROWTH opportunities through career advancement and CONNECT to a community that leads a greater PURPOSE in mentoring individuals with Intellectual and Mental Disabilities in supporting their personal success.

This is what you'll get to do. Real career. Real purpose.

• Build life-long relationships with people.
• Help people live a more independent lifestyle by assuring the safety and supervision of persons served living in settings with remote supports.
• Connect people to the support they need by remotely answering questions, providing coaching, dispatching onsite or region-based support. 
• Support persons in their health and safely.
• Continuously learn and grow.

Here's what we're looking for. What are you waiting for? Apply today!

• Dependability:  Self-directed and driven to provide responsive support and assistance.  Attends work as scheduled.
• Integrity: Doing what's right. Trustworthy. Maintain standards of confidentiality (HIPAA) and ethical practice.
• Strong Communicator:  Ability to communicate effectively through verbal, written and video mediums building respectful, collaborative relationships.
• Technologically Savvy. Strong computer and troubleshooting skills; eager to quickly learn and adapt to changes with technology.
• Committed to inclusion.
• Passion for serving others.  

Qualifications:

• 18 years old or older
• High school diploma or a GED
• Two (2) years’ experience of providing direct care for adults with intellectual/developmental disabilities, brain injury, mental illness or similar experience required.
  
• Previous experience providing remote support, preferred.
• Ability to work from our call center during all scheduled work hours. Our call center is located in Waterloo, IA. 
• This position requires a valid driver's license, auto insurance, a good driving record, a reliable vehicle and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.

Details:

• Pay Rate: $17.50 - $19.50 Rate of pay depends upon experience. $1.00 per hour shift differential between 10 PM - 6 AM.
  
• This position is primarily in the office at our Deery Center location in Waterloo, IA. DSP-Virtual Connection Specialists also assist at program sites to support operational needs. 

Post job offer drug screen required. 

EPI is an equal opportunity employer.

Real Career!  Real Purpose!

*Must be 21 and older to participate in 401(k) program.