Women's Health Patient Services Rep

atlii· Administrative
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📍 Smyrna, Georgia, United StatesFull Time

About this role

Patient Services Rep


Company: Atlanta Fibroid Center

Location: Smyrna, GA 30082

Position: Patient Services Rep

Reports To: Practice Administrator

Status: Full-Time / Non-Exempt

Schedule: Monday – Friday 8:30am – 5:30pm

Salary: TBD


Atlanta Fibroid Center is an Interventional Radiology medical practice that specializes in the nonsurgical treatment of Uterine Fibroids. We are building our communications and digital platform scheduling team and looking to recruit a Patient Services Rep. Are you interested? Do you have skills and experience in the following areas? sales, social media, patient scheduling, EHR or CRM’s? Let’s Talk


To Learn more about Atlanta Fibroid Center, check us out at www.ATLii.com.  


PCS Responsibilities:

  • Responsible for answering all inbound calls, text, emails and voicemails in a timely and friendly manner.
  • Utilize patient database, EMR software, scripts, and tools appropriately.
  • Educate customers using live and digital platform.
  • Use discretion and independent judgement in handling sensitive or personal health information.
  • Create and update the customers file and maintain comprehensive logs and task history.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Schedule patients for imaging and Physician appointment. Check insurance benefits.
  • Follow-up with customer leads, calls, text, emails and voicemails daily.
  • Strive to meet or exceed company metrics while providing excellent consistent customer service


Qualifications/Skills

  • Previous experience in a customer support role
  • Track your own work on a daily basis and compare to previous benchmarks
  • Strong phone and verbal communication skills
  • Excellent listener
  • Adaptable to different personality types
  • Familiarity with Health insurance and CRM technology
  • Customer service
  • People skills
  • Data entry skills
  • Sales experience
  • Outpatient Scheduling
  • Ability to multi-task
  • Set priorities
  • Attention to detail
  • Time management skills
  • Professionalism
  • Social Media
  • College Degree




Frequently Asked Questions

Is the salary disclosed for the Women's Health Patient Services Rep position at atlii?
The salary for this Women's Health Patient Services Rep role at atlii is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Women's Health Patient Services Rep position at atlii located?
This Women's Health Patient Services Rep role at atlii is based in Smyrna, Georgia, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Women's Health Patient Services Rep role at atlii full-time or part-time?
This is listed as a Full Time position. It is posted as a Women's Health Patient Services Rep role in the Administrative department at atlii.
Which team or department does the Women's Health Patient Services Rep at atlii belong to?
This Women's Health Patient Services Rep position is part of the Administrative department at atlii. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Women's Health Patient Services Rep position at atlii?
Click the "Apply Now" button on this page. You will be redirected to atlii's official application portal hosted on bamboohr where you can submit your application directly.
When was the Women's Health Patient Services Rep job at atlii posted?
This Women's Health Patient Services Rep position at atlii was posted on Jan 1, 2025. Apply as soon as possible — early applications are often reviewed first.
Women's Health Patient Services Rep
atlii
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