Customer Experience Associate - Success

batmaid· Customer Experience
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📍 Lausanne, Vaud, SwitzerlandTrainee

About this role

Working at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured and declared professionals for our customers cleaning services and needs.


Today we are leaders in Switzerland and Luxembourg, and have launched Batmaid for Business to bring our quality cleaning services to professional establishments. As we believe, no matter the size of the company, cleanliness is key to contributing to a productive workspace.


For this reason, we are looking for a Sales Representative to be based at our Headquarters in Lausanne, Switzerland. Supporting Customer Success department in all B2C sales tasks.


Your Mission:


  • Working closely with the Manager or assigned staff member, and completing all allocated sales tasks.
  • Conduct phone calls/emails, with one goal : upsell.
  • Reviewing sales performance against sales targets.
  • Identifying potential weaknesses and offering improvement suggestions.
  • Attending and participating in meetings, workshops, events, and brainstorming sessions.
  • Create a real connection with our customers.
  • Work with your team to respect deadlines, objectives, and unblocked special achievements.


Your Weapons:


  • High school diploma or similar
  • Fluent English is mandatory.
  • German is also mandatory (native or at least C1), Italian or French is a plus
  • Degree in Marketing, Business, Service or similar may be required
  • You are born to sell, and if not you would like to
  • Superb interpersonal and soft skills
  • Strong self-motivation
  • Ability to work in a team, and to motivate your teammates
  • Ability and will to surpass yourself


If you have made it this far and believe you have what is takes...you may be the right person for us.Apply today!

Frequently Asked Questions

Is the salary disclosed for the Customer Experience Associate - Success position at batmaid?
The salary for this Customer Experience Associate - Success role at batmaid is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Experience Associate - Success position at batmaid located?
This Customer Experience Associate - Success role at batmaid is based in Lausanne, Vaud, Switzerland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Experience Associate - Success role at batmaid full-time or part-time?
This is listed as a Trainee position. It is posted as a Customer Experience Associate - Success role in the Customer Experience department at batmaid.
Which team or department does the Customer Experience Associate - Success at batmaid belong to?
This Customer Experience Associate - Success position is part of the Customer Experience department at batmaid. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Experience Associate - Success position at batmaid?
Click the "Apply Now" button on this page. You will be redirected to batmaid's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Experience Associate - Success job at batmaid posted?
This Customer Experience Associate - Success position at batmaid was posted on Dec 20, 2021. Apply as soon as possible — early applications are often reviewed first.
Customer Experience Associate - Success
batmaid
Apply for this role ↗

You'll be redirected to batmaid's official application page on bamboohr.