Client Services Team - Williamsburg
sltnyc· Operations
About this role
Reports To: L-Train Area Manager
Employment Status: Part Time/Non-Exempt
Location: SLT Williamsburg
SLT is looking for people who are motivated, welcoming, and passionate about fitness to join our **BRAND NEW WILLIAMSBURG STUDIO OPENING SUMMER 2025!! Do you love fitness, community, and results? Then we want you to become a part of our growing SLTeam!
KEY RESPONSIBILITIES
- Greet and engage clients in a positive and friendly manner
- Provide the highest level of client/customer service and hospitality to all clients/prospective clients
- Share pricing and class information with prospective clients
- Drive new client conversion by following SLT's In Studio Sales Strategy Protocols
- Deliver Megaformer machine demos to new clients
- Complete studio tours with new clients
- Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
- Ensure complete knowledge of Mariana Tek system
- Assist Management with day-to-day operations of the studio
- Ensure prompt response to studio emails; notify Studio Manager if needed
- Understand SLT product knowledge, policies and procedures for retail operations
- Complete basic Megaformer machine maintenance
- Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
- Assist in retail inventory at the end of the month
- Complete opening and/or closing checklists
- Perform other studio duties as needed
QUALIFICATIONS
- Mariana Tek software experience a plus
- Leadership experience a plus
- Must have superior customer service skills
- Must have excellent interpersonal skills and a service-oriented outlook
- Must be highly organized
- Ability to work independently as well as on a team
- Should have a strong ability to communicate clearly with team members, clients and senior management
- Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
- Must be available to work:
- Minimum of two shifts per week; minimum 4 hours each
- Ability to work flexible hours; early morning/late night/weekends
- Some holidays (open year-round)
- Please indicate your week over week availability as specifically as possible in the questions attached
PERKS
- Free drop-in classes at any SLT location
- Drop in partnerships at various fitness studios around NYC
- Discounts on wellness services in NYC
- Retail Discount
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Frequently Asked Questions
Is the salary disclosed for the Client Services Team - Williamsburg position at sltnyc?
The salary for this Client Services Team - Williamsburg role at sltnyc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Team - Williamsburg position at sltnyc located?
This Client Services Team - Williamsburg role at sltnyc is based in Brookyln, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Services Team - Williamsburg role at sltnyc full-time or part-time?
This is listed as a Part Time position. It is posted as a Client Services Team - Williamsburg role in the Operations department at sltnyc.
Which team or department does the Client Services Team - Williamsburg at sltnyc belong to?
This Client Services Team - Williamsburg position is part of the Operations department at sltnyc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Team - Williamsburg position at sltnyc?
Click the "Apply Now" button on this page. You will be redirected to sltnyc's official application portal hosted on bamboohr where you can submit your application directly.
When was the Client Services Team - Williamsburg job at sltnyc posted?
This Client Services Team - Williamsburg position at sltnyc was posted on May 28, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Services Team - Williamsburg
sltnyc
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