Area Sales & Operations Manager - Flatiron/NoMad
sltnyc· Operations
About this role
Title: Area Sales & Operations Manager
Reports to: Regional Sales & Operations Manager
Employment Status: Full Time/Exempt
SLT, a rapidly expanding fitness brand with a strong presence in the Northeast, seeks a dedicated Area Sales & Operations Manager to join our team. With a focus on innovation, client experience, and operational excellence, SLT has established itself as a leader in the industry. As an Area Sales Manager, you will drive the success of 2 operating studios (Flatiron and NoMad). You will be responsible for fostering a culture of growth, creating an energetic environment, and maintaining sales and brand standards. This person possesses a strong desire to maximize revenue and occupancy, enjoys innovation, and is detail-oriented. If you are passionate about fitness, possess leadership skills, and are ready to make an impact, we invite you to join our team.
KEY RESPONSIBILITIES:
CLIENT EXPERIENCE
- Create concierge-like studio experience with exceptional customer service incl. assisting clients, responding to client inquiries, and resolving any complaints
- Collaborate with instructors to guide new clients through their first SLT experience (incl. studio tours, machine demos, new client offers)
- Foster relationships to create deeper community bonds across clients, staff and instructors
- Encourage and communicate feedback
- Resolve all client booking requests and issues in a timely manner
- Assist with Privates and Events happening in the Studios
STAFF MANAGEMENT
- Responsible for interviewing, training, managing and reviewing the studio's front desk staff (CSTeam)
- Keep staff informed and focused on promotions, sales and goals
- Supervise client services team members engaging in product and retail sales, facilities, and customer service needs
- Motivate and provide daily support to team members while exemplifying SLT’s core values
OPERATIONS
- Oversee the day-to-day operations of the studio
- Responsible for achieving studio revenue, occupancy, new client and retail goals
- Manage studio appearance and cleanliness including equipment, desks and surfaces
- Manage SLT referral program
- Aid in private session booking
- Receive, process and manage display of all retail merchandise
- Complete monthly merchandise inventory
- Manage inventory of studio supplies
- Coordinate with cleaning & towel company when necessary
- Perform bi-weekly machine maintenance; report issues
MARKETING
- Drive acquisition and retention for the studio in collaboration with with Regional Manager & Marketing
- Sell memberships and intro offers to existing and prospective clients to grow studio revenue and utilization
- Lead studio-level marketing and execution of SLT promotions in collaboration with studio team and Marketing
- Create local relationships and develop initiatives to drive studio utilization and trial alongside the Regional Manager and Marketing
- Build studio community through client relationships, loyalty program and new client experience
- Coordinate curated classes including fundraising and donated classes
QUALIFICATIONS
- Management and fitness experience
- Sales experience
- Self-starter with strong managerial and interpersonal skills
- Ability to multi-task and delegate when necessary
- Strong problem-solving skills
- Group fitness instruction experience a plus
Frequently Asked Questions
Is the salary disclosed for the Area Sales & Operations Manager - Flatiron/NoMad position at sltnyc?
The salary for this Area Sales & Operations Manager - Flatiron/NoMad role at sltnyc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Area Sales & Operations Manager - Flatiron/NoMad position at sltnyc located?
This Area Sales & Operations Manager - Flatiron/NoMad role at sltnyc is based in New York, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Area Sales & Operations Manager - Flatiron/NoMad role at sltnyc full-time or part-time?
This is listed as a Full Time position. It is posted as a Area Sales & Operations Manager - Flatiron/NoMad role in the Operations department at sltnyc.
Which team or department does the Area Sales & Operations Manager - Flatiron/NoMad at sltnyc belong to?
This Area Sales & Operations Manager - Flatiron/NoMad position is part of the Operations department at sltnyc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Area Sales & Operations Manager - Flatiron/NoMad position at sltnyc?
Click the "Apply Now" button on this page. You will be redirected to sltnyc's official application portal hosted on bamboohr where you can submit your application directly.
When was the Area Sales & Operations Manager - Flatiron/NoMad job at sltnyc posted?
This Area Sales & Operations Manager - Flatiron/NoMad position at sltnyc was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Area Sales & Operations Manager - Flatiron/NoMad
sltnyc
You'll be redirected to sltnyc's official application page on bamboohr.