Tester (QA Analyst)

About Us 

OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering and supporting Oracle Retail solutions for international omnichannel retailers and some of the world’s most recognised brands. 

OLR Portugal is the second-largest OLR operation and a key pillar of OLR’s European presence. With its office located in Porto, in the heart of a historic city in Northern Portugal and one of the country’s leading technology hubs, OLR Portugal plays a vital role in delivering Retail implementations, upgrades, and application support for clients across Europe and beyond. 

The Porto-based team collaborates closely with colleagues in the UK,  India, North America, and Latin America, contributing to Retail systems integration, solution design, and continuous improvement initiatives that support global retail operations. 

Our Portugal-based professionals are actively involved in large-scale Retail implementations, cloud initiatives, system upgrades, and omnichannel retail transformation programs, combining strong technical expertise with a strong understanding of European retail markets. 

The Role 

The QA Analyst plays a key role in ensuring the quality, reliability, and performance of POS and e-commerce applications. Working within a cross-functional Agile team of developers, product managers, and QA specialists, this role is responsible for executing both manual and automated testing, contributing to test strategy, defect management and continuous improvement of QA processes. 

The QA Analyst collaborates closely with development and business teams to validate retail systems, integrations and store solutions, ensuring high-quality software releases that support business operations. 

In addition to software testing responsibilities, this role will support maintenance and organisation of the office retail lab environment, ensuring hardware systems, POS equipment, and testing environments are properly configured and available to support project testing needs. 

This role is ideal for someone who wants to take ownership of QA activities, apply testing best practices and expand expertise across retail platforms, POS systems and modern testing technologies. 

In this role, you’ll:  

• Plan, design and execute manual and automated tests for Retail applications. 

• Perform functional, regression, integration, performance and security testing across multiple systems and environments. 

• Validate retail business workflows, system integrations, and end-to-end transaction processes. 

• Identify, document, and track defects using tools such as Jira, collaborating closely with developers to ensure timely resolution. 

• Contribute to test strategy development, test planning, and QA process improvements. 

• Work with version control systems to support automated testing and continuous delivery. 

• Prepare test reports, quality metrics, and release-readiness assessments for project leads and stakeholders. 

• Support end-to-end system validation, including integration with retail backend systems and external services. 

• Assist with test automation initiatives, identifying opportunities to improve testing efficiency and coverage. 

• Collaborate with cross-functional teams to ensure consistent quality standards across retail applications and digital platforms. 

• Contribute to knowledge sharing and QA best practices within the team. 

• Maintain and support the office retail lab environment, including POS systems, peripherals, and testing hardware used for QA validation. 

• Assist with lab setup, hardware configuration, and troubleshooting of retail equipment to support testing activities. 

• Ensure lab systems are properly maintained and available for internal teams and remote testing support when needed. 

• Provide hands-on support for remote teams requiring physical access to lab systems or hardware. 

Experience & Qualifications 

• Experience with Oracle Retail Xstore or similar Point-of-Sale (POS) systems.  

• 2 years of experience in Quality Assurance or software testing, including both manual and automated testing. 
• Proficient in the English language at a fluent level. 

• Understanding of Agile & Waterfall methodologies. 

• Experience using defect tracking and test management tools, such as Jira. 

• Strong analytical, troubleshooting, and problem-solving skills. 

• Excellent communication and collaboration skills when working with cross-functional teams. 

• Ability to prioritise tasks and manage multiple testing activities within fast-paced project environments. 

• Working knowledge of relational databases such as SQL Server and Oracle databases, with the ability to write and analyse SQL queries to validate test data, verify transactions, and troubleshoot system issues during testing. 

Preferred Qualifications:  

• ISEB/ISTQB Foundation or Advanced QA certification.  

• Knowledge of performance, security, and accessibility testing best practices.  

• Experience with version control (Git/Gerrit). 

Why join OLR?  

• Make a global impact by contributing to retail transformation projects across regions.  

• Collaborate with international teams across UK, Portugal, US, Canada, Mexico, India.  

• Grow your career through structured training, professional development, and career progression opportunities.   

• Join a certified Great Place to Work with a culture that values collaboration, innovation, and community. 

Benefits you’ll enjoy: 

At OLR, we believe in supporting our people both professionally and personally. Our comprehensive benefits package includes: 

• Health insurance and private life insurance 
• Monthly flexible benefits allowance 
• Employer benefits program  

• OLR Welcome Kit 

• Regular, fun-filled social events  

• Office located in the heart of Porto 

• Hybrid work model 

• Learning & development without limits  

• Employee referral programme