Operation Manager

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πŸ“ Arlington, Texas, United StatesFull time

About this role

Qualification

  • 3–7 years warehouse / operations management experience in consumer or commercial electronics, ITAD, reverse logistics, or refurbishment environment
  • Bachelor’s degree in Supply Chain, Logistics, Business, or equivalent experience
  • Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment
  • Experience managing multi-function operations (receiving, grading, testing, teardown, inventory control, outbound logistics)
  • Familiar with ERP / WMS systems (e.g., NetSuite, SAP, Oracle, or similar) and advanced Excel (pivot tables, VLOOKUP)
  • Understanding of data security and compliance requirements (R2, data wiping standards preferred)
  • Experience with KPI-driven operations (throughput, yield, recovery value, inventory accuracy)
  • Bilingual in English and Chinese preferred (for workforce communication)
  • Proven team leadership experience (20–50+ employees across shifts)
  • Lean / Six Sigma or continuous improvement experience is a strong plus

Responsible

  • Manage end-to-end warehouse and production operations including receiving, sorting, testing, data wiping, teardown, grading, and shipping
  • Drive daily operational planning to meet volume, turnaround time, and customer SLA requirements
  • Monitor and improve key metrics: productivity, recovery rate, processing accuracy, and on-time shipment
  • Lead and develop supervisors and team leads; ensure proper staffing, training, and performance management
  • Ensure compliance with safety standards (OSHA), environmental regulations, and ITAD certifications (R2 / ISO standards)
  • Oversee inventory control processes including reconciliation, cycle counts, and discrepancy investigation
  • Coordinate with procurement, sales, and finance teams to align operational output with business goals and resale channels
  • Identify process gaps and implement continuous improvement initiatives (layout optimization, labor efficiency, automation opportunities)
  • Manage vendor relationships (transportation, recycling downstream vendors, equipment suppliers)
  • Support customer audits and provide operational data/reporting as required

Deliverable

  • Achieve daily and weekly throughput targets aligned with customer SLAs
  • Maintain inventory accuracy β‰₯ 98–99% across all product categories
  • Improve recovery value and reduce scrap rate through better grading and processing controls
  • Deliver labor productivity improvements (units per labor hour) quarter over quarter
  • Ensure 100% compliance with safety and data destruction standards (zero major audit findings)
  • Provide accurate and timely operational reports (daily dashboard, weekly KPI, monthly performance review)
  • Reduce processing turnaround time (TAT) and backlog levels
  • Maintain high employee retention and training completion rates

Frequently Asked Questions

Is the salary disclosed for the Operation Manager position at reteckusa?
The salary for this Operation Manager role at reteckusa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operation Manager position at reteckusa located?
This Operation Manager role at reteckusa is based in Arlington, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operation Manager role at reteckusa full-time or part-time?
This is listed as a Full time position. It is posted as a Operation Manager role at reteckusa.
How do I apply for the Operation Manager position at reteckusa?
Click the "Apply Now" button on this page. You will be redirected to reteckusa's official application portal hosted on bamboohr where you can submit your application directly.
When was the Operation Manager job at reteckusa posted?
This Operation Manager position at reteckusa was posted on May 4, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Operation Manager
reteckusa
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